AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:  Demonstrating Accountability: The ability to accept ownership for your actions, behaviors, performance, and decisions.  Displaying Expertise: The ability to exhibit specialized skills or knowledge gained from experience or training  Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.  Acting with Ethics and Integrity: The ability to be consistent, honest, and a trustworthy steward of State resources.  Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.   * Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.* For further information about this vacancy contact: Andrea H. Rogers P.O. Box 44213 Baton Rouge, LA 70804-4213 lasershr@lasersonline.org  MINIMUM QUALIFICATIONS: Two years of experience in which clerical work was a major duty.   SUBSTITUTIONS: Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience for a maximum of one year of the required experience.   Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for a maximum of one year of the required experience.   College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.   NOTE:  Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.   NOTE: Any college hours or degree must be from an accredited college or university. Function of Work: To perform a wide variety of clerical duties that requires independent judgment to accomplish in support of the staff members and/or operations of an organizational unit or program. Some discretion is required in the performance of these duties. Duties begin to expand in scope and complexity, and develop into departmental-program duties. Level of Work: Advanced. Supervision Received: General from higher-level clerical and/or supervisory personnel. Supervision Exercised: May supervise 1-2 lower-level personnel. Location of Work: May be used by all state agencies. Job Distinctions: Differs from Administrative Coordinator 2 by the presence of responsibility for clerical duties that involve greater scope and complexity, including initial program duties. Differs from Administrative Coordinator 4 by the absence of paraprofessional duties that involve a higher degree of specialization, complexity, and/or independent judgment.Greets visitors and ascertains their information needs. Receives and checks for accuracy all documentation delivered to LASERS in person by members, agency representatives, and other visitors. Routes all hand delivered documentation to the Document Management Center. Maintains records/documentation and creates statistical reports using EXCEL to summarize daily/monthly activities for the Member Services Customer Service Section as well as for their daily/monthly processing. Provides walk-ins and appointments with a visitor information sheet and comment cards regarding service received from both the receptionist and the analyst conducting the counseling session.