In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Empower Billions! Microsoft Cloud Infrastructure and Operations (CO+I) is the engine that powers Microsoft's cloud services. We are looking to hire a Senior Community Affairs Manager - USA Central, whom will be responsible for designing, building, and operating Microsoft's global datacenters; managing the programmatic delivery of our critical infrastructure design, equipment procurement, construction delivery, infrastructure innovation, demand planning and capacity utilization of our unified infrastructure; and responsible for all operations needed to run the physical infrastructure. We focus on smart growth with an emphasis on automation, data-driven engineering, cost‐effectiveness, and environmental sustainability. We deliver the core infrastructure and foundational technologies for Microsoft's 200+ online businesses including Azure, Office 365, Bing, Xbox Live, Skype, and OneDrive.  Our portfolio is built and managed by a team of subject matter experts working 24x7x365 to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. Required/Minimum Qualifications: * Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development * OR equivalent experience. * 2+ years experience managing cross-functional and/or cross-team projects. * 2+ years experience working directly with critical environments systems such as power and/or cooling. Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: * Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications: * Experience in building trust with local municipality, non-profit decision makers and community members, articulating the impact of the cloud and Microsoft's commitment to responsible technology leadership. * Able to set clear expectations internally and externally based on community needs, available funding and timelines. * Understanding of research methodologies, and experience in developing and sharing strategic recommendations from a broad range of data sources (e.g., survey data, social intelligence, qualitative research, online telemetry, business metrics) * Experience with creating and implementing external communications plans, including crisis communication management, utilizing modern communication strategies. * Ability to work across groups managing individuals both directly and indirectly, marshalling resources toward a common goal and drive for results. * Experience managing contractors, agencies, and/or other third parties * Committed team player with cooperative interpersonal and communication skills (e.g., listening, written, oral, and data visualization) * Skilled at prioritization, creating order out of ambiguity * Ability to thrive in a fast-paced multinational environment working across multiple lines of business. * Experience with infrastructure development and/ or construction preferred * Competent project / program management skills * Proficient technical skills, understanding Microsoft Cloud and Office productivity offerings * Track record of developing 6-month plans and driving them to completion. * Able to work across cultures effectively, valuing diversity within virtual team * Working knowledge of international business practices Business Program Management IC4 - The typical base pay range for this role across the U.S. is USD $91,800 - $178,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $117,900 - $195,000 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay Microsoft will accept applications and processes offers for these roles on an ongoing basis. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. #COICareers * Act as a primary point of contact between the local community and Microsoft's datacenters. * Coordinate qualitative (e.g. community listening sessions) and quantitative data collection, and turn that research data into actionable insights to understand and prioritize community needs, as well as identify social risks and opportunities * Use research findings and exercise thought leadership to develop location-specific community strategy that delivers on Microsoft's mission and vision, including: * Immediate corrective and preventive action recommendations, identifying key internal stakeholders (like Land Development or Construction) to implement these recommendations. * Local community communication plan, sharing knowledge of the crucial role of datacenters, as well as the impactful and meaningful projects Microsoft supports. * Local social impact investment plan aligned to community needs and are self-sustaining. * Lead strategic engagements with local community groups such as municipal leaders and community based non-profit organizations to adopt Microsoft community initiatives into their core focus. * Collaborate with the global functional team to localize and implement our community research methodology, community communications priorities, as well as community development initiatives in each community. * Coordinate activities with a broad set of CO+I stakeholders, including Land development, Research, Construction, Permitting, Engineering and Design, Energy, Government Affairs, End to End, and Operations teams as well as with local Microsoft teams. * Measure impact mapped to the global Community Affairs scorecard and deliver a regular cadence of program updates to Community Affairs leadership team. * Travel 25-50%.