Essential Duties & Responsibilities: Include but are not limited to the following: Customer Service * Provide high quality customer service that sets this store apart from competitors. * Interact with customers in a way that optimizes their experience. * Continuously look for ways to accommodate any of the customer's needs that can be identified. * Maintain basic knowledge of all products, including lottery tickets, to assist customers when they have a question. Operations * Maintain a positive image of the store through regular cleaning and organizing. * Monitor the store to prevent losses due to theft. * Perform opening and closing routines at the beginning and end of each day. * Assist the store manager in placing store items, keeping adequate stock, reordering items when necessary, and additional duties as requested. Cashier * Process payment from customers purchasing merchandise at the counter. * Operate the cash register software on the computer. * Count the cash in the register and safe each shift. Culinary * Get donuts, coffee, pizza, and other morning items ready for purchase by the time the store opens each morning. * Prepare menu items in the kitchen. * Keep food items stocked throughout the day. Other * Maintain an appearance in demeanor, hygiene, and dress that brings pride to the store and projects a professional and positive image of NEW Cooperative. Basic Employment Expectations: Safety * Performs work in a safe manner at all times and uses the appropriate PPE. * Checks the work area for hazards and corrects/reports unsafe conditions. * Considers the safety of oneself, and other employees, and customers. * Follows all safety protocols and seeks advice from supervisor when uncertain. Communication * Maintains open communication and cooperates with supervisor, departments, and fellow employees. * Communicates with supervisor and others immediately when unexpected problems cause absence, lateness, or the need to leave early. Accountability & Professionalism * Abides by policies set forth in the employee policy manual. * Carries a fair share of the workload. * Promotes NEW Cooperative through positive, friendly, and professional interactions. * Is punctual, follows directives, and works in an efficient and timely manner; accepts personal responsibility for the quality and timeliness of the work. * Understands that satisfactory attendance is essential to the efficient operation of the work environment. Customer Service * Continually works to satisfy customers to address questions/concerns through effective communication, solving problems, responding to questions, and managing their expectations. Personal/Professional Development * Establishes personal performance goals and works toward these goals. * Continually upgrades and demonstrates knowledge of the job. Qualifications & Requirements: * Must be able to interact and effectively communicate with customers and provide high levels of customer service. * Must have a professional appearance. * Ability to count cash/change accurately and efficiently. * Must be knowledgeable in the kitchen. * Ability to work flexible hours. * Must have basic computer skills. * Possesses strong organizational and interpersonal skills.