Customer Service Management Trainee Pay from $25 to $30 per hour - That's up to $63,000 - $75,000 per year with bonuses! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don't put your career on hold - apply for this unique opportunity now! Better together! This position is on-site, and we are looking for people who share our passion. Full-Time Hours: 24/7 operation - Various shifts available with set schedules. Position Responsibilities * Master all aspects of customer service management through a comprehensive hands-on training program. * Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback. * Review department procedures and standards to identify areas for improvement. Minimum Requirements * Bachelor's degree. * Strong track record of customer-focused service, teamwork and attention to detail. * Prior leadership / management experience is a plus. Benefits * Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs. * 401(k) with 6% employer match. * Paid holidays and generous paid time off. * Tuition Assistance Program that covers professional continuing education. * Bonus programs that include annual performance, sales goals and profit sharing. Employee Perks * First-class fitness center. * Beautifully maintained walking trails. About Uline Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline. Uline is proud to operate as a drug-free workplace. EEO/AA Employer/Vet/Disabled #LI-AP3 #LI-IL001 (#IN-KNCS) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!