Description WHO WE ARE Volunteers of America Colorado is a nonprofit, faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs, Volunteers of America changes the lives of more than 140,000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters, hunger and nutrition services, and many other community support programs. Our work touches the mind, body, heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities. WHAT MAKES VOA SPECIAL? VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely, and the preschooler whose family needs additional resources. VOAC supports veteran's efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes, it combines relationship-building, volunteers and quality services to lift and support our neighbor's efforts to become self-sufficient and reach their full potential. SUMMARY Responsible for the showing and leasing of apartments in accordance with regulatory agreements and Volunteers of America policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES * Process applications by conducting applicant interviews, obtaining 3rd verifications as necessary, calculating income/assets/medical expenses and entering data into the property management software. Confirm that software calculated rent is accurate. * Execute applicant lease documents in accordance with Volunteers of America policy and procedure. * Assists in processing recertification's and interim- recertification's. * Assists in collection and posting of resident rents and utilities. Deliver rent delinquency notices. * Maintains applicant waitlist and resident files in accordance with program regulations. Conducts semi-annual waitlist updates. * Assist in compiling program required documents for annual financial audit. * Monitoring the property and resolve minor issues and escalate more serious issues in the absence of the Community Administrator. * Collaborates with Service Coordinators to enhance resident quality of life. * Performs all other duties as assigned. Requirements MINIMUM REQUIREMENTS * High school diploma or its equivalent and one-year administrative/clerical office experience. * Knowledge of computer operations to include basic data entry. * Must be able to communicate effectively and maintain good relations with residents and employee * Basic math aptitude POSITION TYPE Full time Nonexempt/Hourly PAY RANGE $19.20 - $20.74 (based on experience) LOCATION: 1865 Larimer St Denver CO 80202 BENEFITS (eligibility is based on job type/status) Paid Holidays/Paid Time Off Volunteer/Wellness Day Tuition Assistance Pension and 403b Retirement Plan Health, Dental, Vision, Pet Insurances Life Insurance (Including Accidental Death & Dismemberment) Accident Insurance Employee Assistance/Work Life Balance Program Employee Discount Program LifeLock with Norton Public Loan Forgiveness Volunteers of America is an EEO/AA Employer POSITION WILL REMAIN OPEN UNTIL FILLED VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE VETERANS ARE STRONGLY ENCOURAGED TO APPLY Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role, please contact HR@VOAColorado.org to begin the Interactive Process.