Emory University
Network Analyst/Technician - OITPosted
7 weeks ago
To see more jobs like this as they come available
Visit the Career page to search more jobs now
Scroll to the bottom to apply
Job Description
(click to see jobs for roles related to this one)
Discover Your Career at Emory University
Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the diversity and excellence of our academic community.
Description
The Network Analyst/Tech is a central university office position that supports the configuration, installation, maintenance, and troubleshooting of network services and devices.
KEY RESPONSIBILITIES:
* In the Network Operations Center, he/she will also monitor critical processes for Emory's enterprise-wide systems and applications, monitors data downloads to ensure job completions, and addresses interruptions and failures.
* Interacts with others to resolve issues within a timely manner.
* Maintains 24 x 7 coverage and support, including on-call support, to assist with restoring service and maintaining agreed upon service levels.
* Installs, configures, maintains, and troubleshoots network services and devices.
* Interacts with customers to resolve network issues.
* Performs inspections and upgrades.
* Develops and maintains documentation.
* Has strong technical aptitude about troubleshooting and testing activities related to network services.
* Has the aptitude to perform troubleshooting, testing, scripting and coding.
* Assists with systems, provides support without direction, and support modifications/changes to configuration.
* Reports to the NOC Manager, or the Run or Build Manager of Network Services.
* Performs other duties as required.
MINIMUM QUALIFICATIONS:
* An associate's degree in computer science, computer engineering, or related field, and two years of related IT experience, OR an equivalent combination of education, training, and experience.
NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.
Emory Supports a Diverse and Inclusive Culture
Emory University is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Emory University does not discriminate in admissions, educational programs, or employment on the basis of any factor stated above or prohibited under applicable law. Students, faculty, and staff are assured of participation in University programs and in the use of facilities without such discrimination. Emory University complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Emory University is committed to achieving a diverse workforce through application of its affirmative action, equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Inquiries regarding this policy should be directed to the Emory University Department of Equity and Inclusion, 201 Dowman Drive, Administration Building, Atlanta, GA 30322.
Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week advance notice is preferred.
Use the apply button below to start the application on our partner site.
Apply on employer site
Find more jobs like this using our Career Search Tool.
Need help with your career search including preparing your resume, networking, company research or even figuring out what kind of job you want? Check out our other career resources.
Need help finding more jobs that might be a good fit for your experience?Click here to evaluate your fit across all the roles on our site at once