About Us Located in Morrow, Georgia, Clayton State University is roughly 15 miles southeast of downtown Atlanta. The university offers employees an adaptable, collaborative environment that fosters professional and personal development. The university is committed to having a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Clayton State offers multiple certificates, Associate's, Bachelor's, and Master's Degree programs, which currently enroll over 5,500 students in challenging campus and online courses. Clayton State's main campus is situated on 214 beautiful acres in a lakeside setting just minutes from downtown Atlanta, making access to the vibrant metropolitan area swift. The Atlanta-Journal Constitution has named the university a Top Workplace in Atlanta for six consecutive years. The Chronicle of Higher Education also named Clayton State one of 79 higher education institutions across the nation in its list of 2017 Great Colleges to Work For. Job Summary This position is responsible for managing front-of-house support for event production at Spivey Hall. The Lead House Manager directly supervises all Spivey Hall House Managers, including scheduling, duty assignments, and oversight of all facilities and equipment needed by the House Manager team. The Lead House Manager will assist with the production of all Spivey Hall events, including management of Spivey Hall ushers and audience hospitality services for Spivey Hall patrons. This position represents Clayton State, Spivey Hall, and the Spivey Hall Development Manager positively to a wide range of people and organizations. This position reports to the Development Manager. Responsibilities * 40% - Assist in managing the front-of-house production setup of Spivey Series and Spivey Hall Education, Clayton State University Music Division, other Clayton State University departments, and visiting PreK-12 events, including Young People's Concerts, Spivey Hall Honor Choir/Orchestra/Jazz Ensemble rehearsals and concerts, large-ensemble rehearsals and concerts, faculty and student rehearsals and recitals, award ceremonies, and lectures. * 20% - Volunteer recruitment, hour log, front of house volunteer and staff scheduling. * 15% - Serve as event House Manager as needed: set up, operate, and organize usher staff and front-of-house equipment (chairs, music stands, etc.). This includes using an online scheduling system, Bluetooth ticket scanners, and other technology as needed. * 10% - Provide audience hospitality services as needed for visiting patrons, including ADA accommodation for individuals with disabilities. * 5% - In the absence of the Spivey Hall Production Manager, House Manager, or Spivey Hall Assistant Production Managers, supervise stage usage of visiting artists, renters, and event organizers. * 5% - Maintain up-to-date training in all safety procedures, including health (CPR, defibrillator), active shooter, weather, and other safety protocols. Ensure all HM staff have necessary up-to-date training. * 5% - Provide backstage hospitality services as needed for visiting artists. Required Qualifications High school diploma. Undergraduate credit hours, associate's degree, or bachelor's degree in a performing arts field are a plus. Knowledge, Skills, & Abilities * Excellent verbal and written communication and social skills. * Strong organizational skills. * Ability to maintain a high level of accuracy and multitask. * Ability to represent Spivey Hall and Clayton State University successfully to a wide range of individuals and organizations. * Ability to be given strong instruction and directions and effectively supervise a team of House Managers and ushers. * Ability to respond effectively in an emergency, keeping patrons and all persons in Spivey Hall safe. * Capability to work collaboratively as a team member. * Ability to work weekends and evenings * Event management experience in the performing arts, including experience with concert/theatre front-of-house operations, preferred * Knowledge of classical, jazz, and/or world music preferred. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653. Institutional Values Clayton State University will have a positive impact on the State of Georgia and beyond by serving students and the community through broadening access to high-quality education and advancing workforce development. Our statement of core values is adaptability, collaboration, excellence, integrity, and people-centered. Each Clayton State University community member is responsible for demonstrating and upholding these standards. More details on Clayton State's Statement of Core Values and Code of Conduct can be found online at https://www.clayton.edu/strategic-plan/mission-vision-values and https://www.clayton.edu/human-resources/current-employees/resources-policies Conditions of Employment Offers of employment are contingent upon completion of a background investigation, including a criminal background check demonstrating eligibility for employment with Clayton State University, as determined by Clayton State University in its sole discretion, confirmation of the credentials and employment history reflected in application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug and alcohol screening. Candidate must disclose potential, actual, or apparent conflicts of interest in compliance. Offers are made expressly subject to the applicable federal and state laws, statutes, rules, and regulations of this institution and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.