Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attached the required documents in order to be considered for employment. Department Contract Support and IT End User Computing Job Summary Job Description * Work with project teams to create project work plans and revise as appropriate to meet changing needs and requirements. * Manage assigned projects in accordance with the OTS EUC Project Management Lifecycle. Ensure project documents are complete, current, and stored appropriately. * Work with program office liaisons to become familiar with the department's business processes. * Identify agency communications needs, project resources and work with the EUC Senior Team Members to complete assigned responsibilities. * May inventory, configure and deploy VoIP equipment. * Support the OTS EUC Help Desk regarding technical problems related to VoIP hardware, software, and Contact Center services. * Schedule all meetings for assigned projects. * Procure and maintain the certification of Project Management Professional. * Other tasks as directed. QUALIFICATIONS REQUIRED: * Bachelor's degree. * Excellent analytical skills, effective organizational and time management skills. * Great attention to detail and follow up, and verbal/written communications skills. DESIRED: * Advanced degree. * Minimum one year of professional experience with managing projects. * Minimum one year of professional experience with supporting VoIP, legacy communication services, and PBX systems. * Minium one year of professional experience with Microsoft Project, Microsoft Project Server or Microsoft SharePoint. * CAPM, PMP, PgMP, PMI‐ACP, PMI‐RMP, PMI‐SP, OPM3 or other relevant industry certifications. Required Attachments Please upload the following documents in the Resume/Cover Letter section. * Detailed resume listing relevant qualifications and experience; * Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; * Names and contact information of three references; * Diversity Statement (required for all Faculty positions and any Staff position of Assistant Manager and higher). See Diversity Statement instructions by clicking this link: https://www.uno.edu/careers/diversity-instructions Applications that do not include the required uploaded documents may not be considered. Posting Close Date This position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans is an Affirmative Action and Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, sexual orientation, gender identity, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.