Summary The Communications Specialist (Webmaster/SharePoint Coordinator) serves as the Alaska VA Healthcare System (AVAHCS) specialist and project manager for internet and SharePoint (intranet) product development, and social media management. The employee plans, organizes, and leads projects that require technical skills, effective work organization, and superior customer service. This position is part of the Office of the Associate Director and reports to the Public Affairs Officer. Learn more about this agency Help Overview * Accepting applications * Open & closing dates 08/26/2024 to 09/12/2024 * Salary $55,378 - $88,058 per year * Pay scale & grade GS 7 - 9 * Help Location 1 vacancy in the following location: * Anchorage, AK 1 vacancy * Remote job No * Telework eligible Yes-as determined by the agency policy. (Ad-HOC) * Travel Required 25% or less - You may be expected to travel for this position. * Relocation expenses reimbursed No * Appointment type Permanent * Work schedule Full-time * Service Competitive * Promotion potential 9 * Job family (Series) * 1001 General Arts And Information * Supervisory status No * Security clearance Other * Drug test No * Position sensitivity and risk Non-sensitive (NS)/Low Risk * Trust determination process * Credentialing * Suitability/Fitness * Financial disclosure No * Bargaining unit status Yes * Announcement number CBSV-12513046-24-DAL * Control number 806655900 Help This job is open to * Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee. * Federal employees - Competitive service Current or former competitive service federal employees. * Federal employees - Excepted service Current excepted service federal employees. * Individuals with disabilities * Internal to an agency Current federal employees of this agency. * Land & base management Certain current or former term or temporary federal employees of a land or base management agency. * Military spouses * Veterans Clarification from the agency Current permanent VA employees, All Federal employees on a Career or Career-Conditional appointment, Former Federal employees eligible for reinstatement, current Permanent full-time Hybrid Title 38 with one year in service, full-time Title 38 employees, 30% Disabled Veterans, Veterans under Veterans' Recruitment Appointment (VRA) or Veterans Employment Opportunities Act (VEOA), People with Disabilities, Interagency Career Transition Assistance Plan (ICTAP), and certain military spouses. Videos Help Duties Duties of the Communications Specialist position include but are not limited to the following: * Serves as facility specialist on web product development and web project management. * Primary coordinator for the development and maintenance of the facility internet, social media, and SharePoint sites. * Coordinates with various levels of leadership, program managers and staff to facilitate effective utilization of electronic methodologies to meet strategic objectives. * Electronically catalogues data fact sheets, graphics, policies, etc. for the health care system. * Coordinates with the Public Affairs Officer to disseminate information to the public and staff through the use of the internet and intranet sites. * Regularly demonstrates the use of the intranet to staff during scheduled staff meetings. * Researches and evaluates new and emerging methods for web product development and web project management. * Prepares and presents concept and strategy papers and/or presentations. * Identifies opportunities to improve the Facility's performance. * Maintains and modifies the VAMC's SharePoint site and ensures the internet and intranet sites remain functional. * Provides technical direction and assistance to staff who are assigned to develop products for SharePoint and other electronic information delivery. * Assists users in uploading documents, troubleshoots user access issues, and runs scheduled back ups. * Develops new web product development and web project management policies, procedures, and guidelines. * Serves as an advocate for web product development and web project management techniques. * Performs other duties as assigned. Promotion Potential: The selectee may be promoted to the full performance level GS without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The full promotion level for this position is GS 9 .Work Schedule: Monday-Friday, 8:00am to 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Telework for this position is on an ad hoc basis, determined by the needs of the service and supervisor approved. Virtual: This is not a virtual or remote position Position Description/PD#: Communications Specialist (Webmaster/SharePoint Coordinator)/PD504130 and PD50414O Relocation/Recruitment Incentives: Not authorized Critical Skills Incentive (CSI): Not authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Help Requirements Conditions of Employment * You must be a U.S. Citizen to apply for this job * Selective Service Registration is required for males born after 12/31/1959 * You may be required to serve a probationary period * Subject to background/security investigation * Selected applicants will be required to complete an online onboarding process * Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) * Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/12/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 30 days of the closing date of this announcement. For a GS 7 position you must have served 52 weeks at the GS 5. For a GS 9 position you must have served 52 weeks at the GS 7. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Minimum qualifications GS-7: * Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Basic knowledge of electronic information and data dissemination, and web systems within the healthcare system. Knowledge of project management and/or system redesign. Maintenance or use of social media and/or SharePoint sites within healthcare system. Assists with researching new methods for product development. * OR, * Education (Transcripts required): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 1 full year of graduate level education or have completed a Bachelor's degree with Superior Academic Achievement. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must have been obtained in an accredited college or university. Transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR, * Combination (Transcripts required): Applicants may also combine education and experience to qualify at this level. You must have a combination of some, but less than 1 year, specialized experience equivalent to at least the GS-5 grade level and have some, but less than one year, graduate level education. The combination of experience and education must equal 100%. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must have been obtained in an accredited college or university. Transcripts must be submitted with your application materials. Education cannot be credited without documentation. ACWA Testing: At this GS 7 grade level ACWA testing may be required .Minimum qualifications GS-9: * Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS 7 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Broad knowledge of electronic information and data dissemination, and Web systems within the healthcare system. Performing web project management, content management and system design. Development and maintenance of social media and SharePoint sites. Researches and analyzes new methods for web product development. Provides technical direction to staff related to SharePoint and other electronic information delivery systems. OR, * Education (Transcripts Required): Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or two (2) full years of progressively higher level graduate education leading to such a degree or LL.B or J.D in a related field of the position to be filled. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must have been obtained in an accredited college or university. Transcripts must be submitted with your application materials. Education cannot be credited without documentation. OR, * Combination (Transcripts required): Applicants may also combine education and experience to qualify at this level. You must have an combination of successfully completed graduate level education (in excess of the first year or 18 semester hours) and specialized experience equivalent to GS7 level described above to meet the total experience requirements. The combination of experience and education must equal 100%. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must have been obtained in an accredited college or university. Transcripts must be submitted with your application materials. Education cannot be credited without documentation. You will be rated on the following Competencies for this position: * Communication * Communications and Media * Planning and Evaluating * Web Technology Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Light lifting, under 15 pounds, sitting for moderate periods of time, and regular reading are required. Incumbent must possess the ability to work under pressure, tight deadlines, and rapidly changing priorities. Work requires the use of a keyboard and computer. Some travel may be required. Work Environment: Work is accomplished predominantly in administrative areas of the service with numerous visits to the administrative and clinical areas of the medical center. Work is typically performed in an adequately lighted and climate controlled office. All work involves the use of safe work habits with office equipment, as well as, compliance with MGVAMC Fire and Safety regulations. Incumbent receives many interruptions during the workday in person, by telephone and/or written/e-mail communication. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Resume Reminder - Your resume must include the following information for each job listed: * Job title * Duties (be as detailed as possible) * Month & year start/end dates (e.g. June 2007 to April 2008) * Full-time or part-time status (include hours worked per week) * Series and Grade, if applicable, for all Federal positions you have held Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.