Wentworth-Douglass Hospital/The Works Fitness Center, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research. 1. Customer service a. on time for scheduled group and private lessons. b. Organize the class environment to ensure individual success. c. Use appropriate positive feedback to evaluate participants progress and corrective actions. d. Make sure all swim aids and accessories are put away at completion of your shift. e. Ensure participants meet course completion requirements. f. Provide positive critique and guidance to those unable to complete course requirements. g. Provide administrative assistance in Aquatics at the Program desk and Service desk. * Experience Preferred/Desired o One Year of Instructor experience Special Skills Minimum Required o Ability to multi-task over several given areas of the Aquatic area. Flexibility to adapt to change. Compassion and patience. Licensure and/or Certifications Required Lifeguard Certification Upon hire Water Safety Instructor Certification within 1 year of hire