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Job Description

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Job Overview: The Patient Navigator non clinical will support the clinical team in the Outpatient Surgical setting within the assigned specialty. Will coordinate patient care under the direction of the clinical team including but not limited to coordinating patient appointments, obtaining same day authorizations for patient testing and procedures, obtaining referrals and necessary documents for all appointments, navigating and escorting patients to necessary test/procedure. Qualifications: Required: * High School Diploma or equivalent * 1-3 years of related experience within the healthcare field, required * Ability and interest to learn clinical information and criteria. Knowledge of medical terminology * Emphasis on computer literacy and communication skills, such as Microsoft Excel and Word * Problem solver with entrepreneurial spirit * Successful completion of all orientation programs Preferred: * Associate degree within the Healthcare field, Bachelor's preferred Scheduling Requirements: * Shift- 8:30am 4:30pm * Monday-Friday * Full Time Essential Functions: * Reviews schedules and prepare patient charts; request necessary clinical information as needed, prepare charts for visits/re-evaluations by ensuring all tests ordered and results ready for review * Obtain referrals for appointments, pre-certifications, and same day authorizations for all diagnostics testing and procedures as needed * Performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients) * Responsible for collecting proper data to insure hospital bills will be paid by a third party payer or the patient * Assist clinical staff with specific patient care needs (follow up calls, coordination of testing, scheduling tests/procedures, assist uninsured patients with insurance enrollment * Assist with the identification and resolution of all registration and insurance issues as assigned Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. RWJBarnabas Health is an Equal Opportunity Employer

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