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Job Description

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Job Summary The Health Coach I supports patients/teammates with finding new ways to inspire healthier habits. They will be responsible for developing a wellness coaching relationship with participants and assisting them through the process of actively working towards better health by providing support, encouragement, and education. The Health Coach helps unlock personal motivation to make lasting change and simultaneously serves as the patient's/teammate's navigator, helping to seamlessly connect him or her with the programs and resources that are available to them. Essential Functions * Provides tailored one-on-one 30-minute health coaching sessions to patients/teammates around their stated health goals. Working to achieve long term engagement and positive teammate experience. * Implements a range of skills including but not limited to coaching, motivational interviewing, reflective listening, behavior modification, goal setting, barrier assessment and problem solving to develop an individualized well-being plan, as well as set and monitor goals for health improvement to maximize health and well-being. * Collaborates with a clinical care team to manage a patient cohort, developing and implementing patient care plans creating a team approach to healthcare. * High-touch patient navigation and referral support including assistance programs, community-based services, and mental health support. * Appropriately documents health coaching sessions in well-being platform and assists with data management as needed * Lead condition-specific pilot programs, working closely with LiveWELL Care providers and other key stakeholders. * Interpret health risk assessment, provider visit notes as a basis for health coaching sessions. * Data collection and program evaluation. * Communicates primarily by telephone and via electronic modalities, also supporting with in-person one-on-one and group sessions as necessary. * Provides customized, evidence-based patient/teammate education in a variety of areas including but not limited to weight management/exercise, tobacco cessation, stress reduction and chronic disease self-management. * Maintains health coach certification through NBHWC recognized program. Physical Requirements Work may occur in a variety of settings, including office, clinic, or other community setting. Requires walking, standing, sitting, lifting, reaching, bending, pushing and pulling. Must be able to lift and support the weight of 50 pounds in handling equipment and supplies. Must have intact sense of sight, hearing, smell, touch, and finger dexterity. Must be able to move about the medical center and to travel to various clinical and community locations. Education, Experience and Certifications Bachelor's degree or higher in health promotion, health education, nursing, athletic training, nutrition or other health related field or counseling. Minimum two years of relevant work experience strongly preferred, including wellness, public health, health education, nutrition, or health promotion. * Health coach certification through National Board for Health & Wellness Coaching (NBHWC)-approved training program preferred * Advanced practical skills in evidence-based behavior change methodologies preferred * Previous experience with healthcare technology platform preferred * Previous experience conducting both 1:1 and group coaching sessions highly preferred * Experience working as part of a care team highly preferred * Passion for delivering high-quality patient care * Must be comfortable with presenting virtually and in-person to large groups

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