Job Description Summary Responsible for prompt, courteous, and efficient service of food and beverage to all guests. Job Description Job Tasks: * Stock food and beverage and restaurant supplies appropriate to forecasted business and Sonesta policies. * Maintain high visibility for guests and staff, during meal periods. * Establish and maintain the appropriate flow of food and beverage to guests. * Ensure correct handling of all orders and collection of payment. * Arrive on time to the work area in full uniform and properly groomed. * Report immediately to the supervisor/manager for daily assignments and special instructions. * Keep the dining room clean, neat, and attractive at all times. * Assure the proper setting of tables. * Move and arrange tables and chairs as directed by the manager or supervisor. * Assure proper stocking, cleanliness, and neatness of service stations, including polished silverware, glassware, cups, saucers, plates, condiments, butter, creamers, pitchers, beverages, linen, etc. * Complete opening, running, and closing side work to Sonesta standards. * Follow proper ordering procedures. * Welcome each guest with a smile, within three minutes of seating. * Demonstrate knowledge of all products offered, to helpfully discuss details of food, such as cook time, temperature, ingredients/flavors, to ensure guest satisfaction. * Demonstrate knowledge of all liquor, beer, wine, including pour sizes, brands available, and pricing. * Take orders efficiently, suggesting appropriate condiments served simultaneously (or before). * Serve food and drinks to correct guests without asking. * Offer to bring additional beverages before cup/glass remains empty for more than three minutes. * Discreetly inquire about guest satisfaction. * Maintain an attentive presence in the dining room. * Maintain a discreet non-intrusive manner. * Maintain the dining room through prompt and precise resetting of the tables. * Immediately remove soiled dishes, glasses silver, and linen to the dish area. * Participate in restaurant/hotel promotions and practices. * Communicate with management whenever opportunities occur (guest complaints, shortages of supplies and products, guest or associate injuries). * Follow proper ordering and payment procedures. * Collect and process payment within four minutes. * Specifically thank guest and invite them to return * Prepare and deliver accurate server reports, paperwork and cash owed. * To perform other work-related duties as assigned by Management. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: * Medical, Dental and Vision Insurance * Health Savings Account with Company Match * 401(k) Retirement Plan with Company Match * Paid Vacation and Sick Days * Sonesta Hotel Discounts * Educational Assistance * Paid Parental Leave * Company Paid Life Insurance * Company Paid Short Term and Long Term Disability Insurance * Various Employee Perks and Discounts * Hospital Indemnity * Critical Illness Insurance * Accident Insurance Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.