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Job Description

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Role: Public Facilities Manager (Sun-Th, 1-9pm) Reports to: Senior Director of Member Services Oversee: PTS Attendants Department: Member Services Location: The Village: 527 Crocker St. Los Angeles, CA 90013 Schedule: Sunday - Thursday, 1:00 pm - 9:00 pm Status: Full-Time, Management, Exempt Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc. Summary The Public Facilities Manager will provide strong leadership to ensure The People Concern operates clean, safe and well maintained public facilities that meet industry and funding source standards. This position is responsible for maintaining the highest quality services where program participants are provided the access to clean and safe facilities. Duties and Responsibilities 1. Coordinate daily operation of Laundromat and Public Toilets and Showers to promote efficient use by Program Participants, customers and community 2. Supervise, coordinate, and/or aid in the timely completion of all repairs and cleaning of interior and exterior facility grounds 3. Develop and implement new systems to ensure Laundromat and Public Toilets and Showers run smoothly and effectively 4. Assist in the planning and implementation of hours of operation and work assignments 5. Perform preventive and maintenance routinely inspections of all equipment to determine needed repairs. Report all repairs in a timely manner to Facilities Director 6. Ensure assigned sites are maintained for the health and safety of staff and participants 7. Handle emergency situations as they arise 8. Responsible for ordering supplies and maintain inventory 9. Responsible for the removal of money from coin operated equipment 10. Coordinate and schedule revenue deposits with Finance Department 11. Maintain account in log book of all transactions made, recording showers and voucher use 12. Provide polite and professional customer service and assistance to the public 13. Listen to suggestions and complaints from facilities users. Report this information to the Director of Administration 14. Train and schedule assigned staff; ensure that safe procedures and work practice are followed at all times 15. Provide individual and team supervision, support, and performance evaluations for all assigned staff 16. Assist Operations management in the administration of various personnel actions, including but not limited to hiring, performance evaluations, terminations and vacation schedules. 17. Ensure adherence to all partner agency and other funding source contract and performance standards, along with all relevant laws, regulations, and agency accounting policies and procedures 18. In coordination with the Director of Administration, provide budgetary oversight and ensure revenue and expenses are within adopted annual budget Qualifications 1. Minimum of three years' experience as a Maintenance supervisor in a commercial building 2. Some experience working with the homeless, preferably those living with mental illness and/or substance addictions 3. Two years' supervisory experience 4. Working knowledge of workplace safety and illness and injury prevention practices 5. High School Diploma or equivalent 6. Current, valid California Driver's License with an acceptable driving record 7. Strong interpersonal and team building skills 8. Self-starter able to stay ahead of the curve and thrive in fast-paced work environment 9. Demonstrated ability to handle multiple tasks simultaneously and to work independently and creatively Work Environment 1. Primarily business environment; regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs. 2. May necessitate working in busy and loud environments 3. May be exposed to elements like cold, heat, dust, noise and odor 4. May need to bend, stoop, twist and sit throughout the day 5. On occasion walk or drive to different local sites EXPECTED BEHAVIORS OF ALL STAFF * Act as a role model * Demonstrate a sense of responsibility * Continuously learn and improve * Acknowledge your own areas of improvement * Hear and provide honest, specific and direct feedback * Create an environment where everyone is welcomed valued and respected * Collaborate Equal Opportunity Employer The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws. About the People Concern The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence. With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn. The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities. Benefits & Perks * Medical Insurance * Vision Insurance * Dental Insurance * Retirement Planning (403b) & Matching * Paid Holidays * Paid Vacation Days * Paid Sick Days * Employee Assistance Plans (EAP) * TELUS Health * Flexible Spending Account (FSA) * Basic Life / Accidental Death & Dismemberment (AD&D) * Voluntary Short- and Long-Term Disability * Voluntary Pet Insurance * Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More * The People Concern University & Certificates * Corporate Discounts Other details * Pay Type Salary * Min Hiring Rate $65,000.00 * Max Hiring Rate $65,000.00 * Travel Required Yes * Required Education High School Apply Now

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