Job Responsibilities Under the supervision of the Multimedia Services Manager, provides multiple technical services to support and maintain the college's multimedia systems and other technical equipment managed by IT. Assist with IT customer support software and apps to create and track tickets, reports, and other documentation. Assist with creating documentation and training end users on using multiple devices within the college's instructional, simulation, and conference spaces. Minimum and Additional Requirements This position requires a high school diploma and experience in office automation systems, data communications system design, installation, operation, repair, sales or marketing, or processing of information in a data processing environment or related systems. A degree in a related field may be substituted for the required experience on a year-for-year basis. Preferred Qualifications Ideal candidate will have three (3) years of related work experience. Preferred candidate must have the technical experience and knowledge to support computers/peripherals in an enterprise network environment. Hands-on experience with various MS Operating Systems and Office Suite Applications, Apple Products, Cisco Network IP-based telephony devices, and MS Active Directory management. Knowledge of electronic equipment, such as videoconferencing systems, audio/video routing, camera setup, computerized editing systems, switchers, computerized remote-controlled camera systems, and other types of audio and video equipment. Excellent customer service and organization skills are a must. Additional Comments Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at 843.574.6201. The position is open until filled with preference given to applicants who apply by September 6, 2024. Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, official transcripts/certifications are required. International transcripts must be evaluated through the World Education Services (WES). Official transcripts are required upon offer of employment. Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire, official transcripts/certifications are required. International transcripts must be evaluated through the World Education Services (WES). Official transcripts are required upon offer of employment. Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box 118067 Charleston, SC 29423), or faxed to 843.574.6682 or emailed in PDF format to Employment@tridenttech.edu by the deadline date and time. Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA). Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.