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Job Description

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4 days in office and 1 day from home a week For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. CHP delivers a WellMed model that plans/implements culturally sensitive and effective in-home family education services, while ensuring that services provided are in alignment with WellMed CARES. Responsible for providing outreach education services as a health advocate and provide basic information regarding clinic and community services to promote clinic services and encourage visits. Primary Responsibilities: * Engages members primarily face to face or over the phone to discuss their health * Create a positive experience and relationship with the member * Proactively engage the member to manage their own health and healthcare * Support the member to improve their well-being by staying out of the hospital, and attend regular visits to their primary physician, via education, clinical resources, and/or membership follow-up * Support the member to ensure pick - up of their prescriptions by providing education, quality compliance, and membership follow-up * Provide member education on community resources and benefits * Listen actively, communicate with empathy and gather information in a respectful manner * Conduct outreach to encourage participation in health-related programs, services, and/or Providers * Use methods that promote learning and positive behavior change * Use a variety of interactive teaching and coaching methods for different learning styles * Prepare and distribute education materials and present at community events * Performs all other related duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * 2+ years of experience within the community area * Ability to navigate a PC to open applications, send emails, and conduct data entry * Proven ability to maintain and contribute to a safe working environment * Demonstrated ability to work with others as part of a team * Currently resides in hiring City/County * Texas Driver's License * Ability to travel locally up to 75% of the time Preferred Qualifications: * High School Diploma/GED * Current Certification as Promotora/Community Health Worker by the State of Texas * 2+ years of experience in the delivery of service that are resident-driven and work with families to address multiple issues in-home and/or community-based environment * Bilingual (English/Spanish) with ability to read, write, and speak Physical & Mental Requirements: * Ability to lift up to 30 pounds * Ability to push or pull heavy objects using up to 20 pounds of force * Ability to sit for extended periods of time * Ability to stand for extended periods of time * Ability to use fine motor skills to operate office equipment and/or machinery * Ability to properly drive and operate a company vehicle * Ability to receive and comprehend instructions verbally and/or in writing * Ability to use logical reasoning for simple and complex problem solving At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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