The Downtown Family YMCA is seeking a strong team player with proven relationship-building and communication skills to serve as its Membership Director. The YMCA of Greater Richmond is a nonprofit organization with the goal of strengthening the foundations of community. We do this through programs that help build a healthy mind, body, and spirit for all, and our programs are built around our three focus areas: Healthy Living, Youth Development and Social Responsibility. The Y is open to all, and we pride ourselves on the diversity of our members and employees. As an employer, the Y seeks to recruit professionals, encourage work-life balance, and provide opportunities for growth and development. Our employees exemplify and adhere to our Brand Behaviors of Honesty, Caring, Respect, Responsibility, and Empathetic Leadership. DUTIES The Membership Director will focus on building strong relationships with our staff, members, and community. The Director will promote, foster, and support the Y's commitment to access, inclusion, and engagement for all by engaging diverse populations in a welcoming environment. This position will also hire, train, and mentor the membership department staff with active listening and empathic leadership. The Membership Director will need strategic decision-making skills and high levels of efficient and clear communication. This is a hands-on position that will require afternoons, evenings, and weekends. QUALIFICATIONS A bachelor's degree in a related field is preferred. At least three years of related experience is required, with at least three years in a supervisory role. Excellent verbal and written communication skills, interpersonal abilities, and a flexible work style are necessary. Diplomacy, tact, and the ability to work with a variety of people, in a variety of situations are essential. Must be able to meet deadlines, manage interruptions, handle requests efficiently and have strong computer proficiency. Compensation/Benefits We offer an exciting, fun, inclusive, growth-oriented work environment that includes strong health benefits options, 12% employer-paid retirement upon meeting eligibility, childcare discount, complimentary Y membership, and continuous professional development opportunities. Salary: $40,000 - $42,000