Overview Obtains financial statements from patients (by phone or in person) applying for financial assistance and assists patient to the point of completion of the financial statement in order to appropriately apply the organization's charity policy. Works with In House patients to obtain payment for their out of pocket costs Qualifications Minimum Knowledge, Skills and Experience required: * Basic application knowledge of EXCEL and WORD. * Proven applicable experience working in an environment that utilizes electronic billing, internal report archives, and tools for applicable database management. * 1 year working experience of Hospital or Physician office payment posting at Physician Offices, Patient, and Insurance payors. * Must be able to effectively manage a large volume of accounts while maintaining a high accuracy and positive outcomes. Education: * High school diploma or GED Additional Skills/Abilities * Must have excellent communication skills with ability to work in a fast paced environment, requiring prioritizing and changing task frequently and quickly. Must be able to use computer terminal, ten-key calculator, fax machine and copier