Description About Us: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain! Position Summary: We're hiring an Implementation Specialist/Consultant to join our General Merchandise, Home and Pets Team. As an Implementation Specialist/Consultant you will use your project management skills and technical aptitude to implement technical solutions with external customers while working with internal partners. This is the perfect opportunity for those that pride themselves on their communication and technical skills, ability to develop solutions and get things done and want the challenge of working with retailers of all sizes across the globe. This is an excellent opportunity for those that pride themselves on their communication and technical skills, ability to develop solutions and get things done and want the challenge of working with retailers of all sizes across the globe. Key Responsibilities: * Facilitate problem research, isolation, diagnosis, resolution, and follow-up for customer change events, managing all escalated events appropriately, when necessary. * Execute installation, upgrades, testing, and system configuration as part of completing implementation project. * Perform post-sale initial technical implementation of technology products. * May consult with clients to analyze and verify operational needs, and to understand clients' business objectives and goals. * Keep customer and other stakeholders informed of project progress. * Conducts tasks and assignments as directed. Works under moderate supervision with some latitude for independent judgment. * Track progress of Implementation project(s). Ensure deadlines are met and scheduling issues resolved. Location: This is a hybrid role based in our office in downtown Minneapolis, MN. Our team is onsite two days per week. Required Qualifications: * Bachelor's Degree with 2 years of related experience OR 5 years of experience without a degree * Prior ERP, SaaS, EDI, integration, implementation and/or configuration experience * Ability to apply, test, and re-configure data rules to produce desired results Preferred Qualifications: * Familiarity with file formats- XML, CSV, etc. * Experience with text editing and data mapping tools * User Acceptance Testing (UAT) experience * In-depth knowledge of mapping tools and functionality What We Offer: SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. We value diversity, equity and inclusion and believe our differences make us, our customers and our communities stronger. We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.