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Job Description

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You Lead the Way. We've Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together. Vice President of Engineering - Loyalty Rewards and Redemptions The Loyalty & Benefits Platform is part of the larger Enterprise Platforms Center of Excellence where product, engineering and delivery resources have been organizationally brought together to improve speed to market and further unlock value across core capabilities. We are on a journey to create world's best loyalty & benefit experiences for our customers with a team of energetic and passionate talents using agile practices to build highly available, nimble, extensible & modern platform for loyalty, R42. The VP of Engineering is responsible for setting the vision, strategy and roadmap of Reward and Redemption domains. This leader will lead a set of highly talented, transformational, and dynamic engineering leaders and their teams in the architecture, design, and engineering of business capabilities. This role will help us to scale and evolve the technical roadmap of loyalty capabilities on R42 platform by partnering and collaborating with engineering and product leadership team. The successful leader will deliver a superior loyalty experience for our customers by improving outcomes, broadening access to systems, and lowering operational costs. This leader will play a critical role in continuing the momentum and accelerating the transformation of our most critical platform, while delivering tangible value to our business stakeholders and customers on an ongoing basis. Qualifications: * 7+ years of active architecture, design, engineering, and implementation experience in a complex enterprise cloud environment. * Demonstrated recent hands-on experience in the design, engineering, and successful implementation of enterprise-grade software products. * Opinionated on developer experience and developer productivity with proven experience in elevating the same at scale. * Demonstrated recent hands-on engineering experience with core GL&B platform technologies such as Go, Java, JavaScript, Docker, K8s, Kafka, Elastic, Couchbase, and/or Postgres and restful, event driven, and microservices technologies for large scale environments. * Ability to roll up sleeves and be hands on; while at the same time be able to be strategic and high level. Proven ability to influence decision-making at all levels within an organization, and in a variety of contexts. * Recent experience with agile development methodologies. * Recent hand-on experience with modern software engineering concepts (e.g. CI/CD, DevOps, containers, microservices, etc.). * Subject matter expertise in one or more software engineering specialties with broad exposure to relevant technology domains. * Demonstrated expertise in designing highly available, fault-tolerant, and highly scalable cloud native platforms. * Demonstrated ability to optimize the performance of enterprise software systems and/or components. * Ability to participate in the prevention, diagnosis, and resolution of system outages as an expert in the underlying platform architecture. * Expert level solution architecture skills with wide-ranging experience; able to resolve complex issues in creative and effective ways. * Be a compelling storyteller with experience communicating complex technical concepts and ideas to engineers and non-engineers alike. * Coach and mentor the professional and technical development of your team members. * Maximizing team and enterprise productivity by understanding the intricacies of work and removing roadblocks * Bachelor's degree in Computer Science, Software Engineering, Information Systems, or related field. Soft skills * Team player and a hands-on engineer. * Be a change agent and willing to challenge status quo while helping to drive the necessary changes. * Experience mentoring and coaching junior engineers. * Excellent written and verbal communication skills. * Ability to think abstractly and deal with ambiguous/under-defined problems. * Takes pride in how fast they develop working software. Compliance Language We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: * Competitive base salaries * Bonus incentives * Support for financial-well-being and retirement * Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * Generous paid parental leave policies (depending on your location) * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions Salary Range: $210,000.00 to $300,000.00 annually + bonus + equity (if applicable) + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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