Job Summary:# Responsible for financial resolution of all patient responsibility debt incurred at CaroMont Health, including CaroMont Regional Medical Center, CaroMont Medical Group Practices, CaroMont Endoscopy Center, and CaroMont Specialty Surgery.# This includes collecting required deposits prior to service/billing, interviewing patient and/or family members in person or on the telephone to verify/obtain needed information, obtain necessary documentation or signatures.# Counsels patients and/or guarantors on the most appropriate financial option to resolve the account(s).# Qualifications:# High school diploma or equivalent required; two or more years of college is preferred.# Two years experience in customer service, sales, or collections is required.# One year experience working with insurance claims and patient billing is preferred.# One year experience working in Oncology required.# Basic office computer skills.# Effective professional communication skills and proper written and spoken usage of the English language, bilingual skills would be useful.# Excellent organizational skills.# Attention to detail.# A positive, proactive, and resourceful attitude toward achieving overall department and hospital goals.# Ability to manage multiple tasks under tight time restraints. EOE AA M/F/Vet/Disability