Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions. Current Employees and Students: If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process. Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: * Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required. * Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application. Job Title: Registration Coordinator 1 Department: University Hospital | Radiology Administration Responsible for providing consumers (physicians and patients) with accurate, up-to-date information regarding services and radiology procedures, as well as maintaining patient demographics and history to ensure accuracy of the information to support clinical and financial needs. Primarily provides support to physicians, patients and physician support staff by coordinating requests and satisfying their needs in one phone call. Solves routine customer problems. Communicates regularly, with technologists and radiology leadership to ensure customer and department staff needs are met. Displays the highest level of customer service, attentiveness and consideration possible in all cases. Uses phone software, scheduling software applications, and telecommunication technology and customer service skills to facilitate customer interactions such that the customer experiences the Medical Center and its entities as an accessible, coordinated and seamless entity. The Registration Coordinator serves as point of contact for patients, clinicians, technologists and nursing needing assistance with WET READS, Consultations, second opinion reads and protocols from the radiologists within the department. The Registration Coordinator is responsible for gathering pertinent patient information, orders, clinical histories, scheduling, and data input for IHIS. The expectation of the Registration Coordinator is to follow the customer service guidelines provided by the Medical Center and University, caring for each person individually, with the utmost respect and compassion. Required Qualifications We aim to continue the high-quality work that we pride ourselves on and ask that anyone interested in this position have a High School Diploma or GED. PC knowledge and interpersonal, verbal, and written communication is recommended as well as a minimum of six months of experience in customer service or a healthcare environment. Additional Information: Location: The James Outpatient Care (1043) Position Type: Regular Scheduled Hours: 40 Shift: Varying Shifts Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law. Applicants are encouraged to complete and submit the Equal Employment Identification form.