When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together-lifting up our communities and striving to make an impact to move the world forward. If you're fueled by purpose, and powered by persistence, explore a career with us. Here, you'll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife. What you'll be doing… In this role, you will be working cross-functionally with partners from IT, HRIS, and the Functional teams. You will be assisting in the day-to-day maintenance of our ticketing system, change management activities, sprint planning, and audit/compliance requests. * Conducting daily audits of Workday system changes against approved Jira tickets. * Providing support with audit requests from Internal Risk as they arise. * Managing the data integrity in the Jira ticketing system, as well as responding to and resolving IT, HRIS, and functional user questions. * Reviewing documentation in Jira tickets for approval to migrate to production. * Providing support in hosting weekly sprint planning and migration calls. * Providing support in maintaining Workday tenant refresh requests and communications. * Assisting with bi-annual Workday release planning. * Partnering proactively with IT, HRIS, and functional teams resulting in awareness of their plans, priorities, and progress. * Supporting other projects as assigned. This role may on occasion include some night and weekend shifts. What we're looking for… You'll need to have: * Bachelor's degree or four or more years of work experience. * Four or more years of relevant work experience. * Two or more years of Workday experience. * Experience with Jira or similar ticketing systems. * Willingness to travel up to approximately 25% of the time. Even better if you have one or more of the following: * A degree. * Audit and SOX compliance experience. * The ability to handle multiple high-priority requests/tasks. * The ability to think critically and make knowledgeable decisions. * Project management experience. * The ability to work independently with limited direction. * The ability to communicate with people of all professional levels. If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more. Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances. If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $81,000.00 and $150,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.