This Associate Specialist role will provide support for our Category Management and B2B Customer Support functions. Primarily, this role will provide support for Category Managers with launch strategies and onboarding/invoicing vendor partners, among other duties. Additionally, the individual in this role will provide cross-functional support for the Customer Solutions team as well, acting as a liaison between customers, dealers, carriers and internal sales/operations teams. Primary Responsibilities: * Support Category Managers in developing optimal product assortments, new item launch strategy and plans, and planograms with category and item adjacencies, and category, brand, and segment space allocation. * Support the Category Management team in the process of creating vendor invoices and processing rebates for Company Operated and Franchise locations. * Assist Category Managers with onboarding new brands and vendors. * Support Category Management team to ensure that brand program contracts are complete, include all needed information, support Sunoco's category strategies and are aligned with the agreements made between Category Managers and vendors. * Address billing, invoice and EFT issues and coordinate resolution with internal support teams and Account Managers. * Perform research to address unique customer issues and efficiently utilize multiple systems to evaluate each situation thoroughly and provide expedient resolution. Qualifications * Computer literacy including proficiency in Microsoft Office; strong Word, Excel, PowerPoint, and Outlook skills needed. * Familiarity with the category management process and understanding of retail merchandising and promotions. * Demonstrated ability to manage multiple concurrent process timelines and stay on task and within budget. * Ideal candidates will be self-motivated and have a demonstrated track record of successful customer service delivery. * Strong technological skills with the capability of using multiple systems at one time. * Strong attention to detail, analytical and problem-solving skills. * 0-2 years of experience.