Billing Manager - Fully Remote Location: Position is fully remote Compensation: $80,000 - $100,000/year + Benefits About Zenith: For the past 17+ years, Zenith Prep Academy has guided thousands of students interested in pursuing Engineering/CS, Business, Healthcare/pre-med, and pre-law to the Ivy Leagues and Top 25/50/100 universities in the US. Zenith has been ranked: * #1 in Education on USA Today * #1 in College Counseling on the Inc. 5000 list three years in a row * #1 nationwide College Counseling company by Education Technology Insights Additionally, Zenith was the 15th fastest-growing education company on the Inc. 5000 list last year and has been featured in Forbes, USA Today, Bloomberg, Nasdaq, and Apple News. This position offers significant opportunities for career growth and development as Zenith has easily doubled in growth this past year, grew by more than 7x in the past three years, and is a 3x Inc. 5000 fastest-growing company in America (2022, 2023, and 2024). The ideal candidate will be a self-starter with high motivation, independence, and resilience with a track record of exceeding expectations, targets, and goals in previous roles. We are rapidly growing and compensate above the industry standard. About the Role: We are seeking a highly organized and detail-oriented individual to join our team as a Billing Manager. This position will oversee all aspects of the billing process, manage collections, and ensure timely and accurate invoices are sent to clients. This role requires exceptional attention to detail, excellent analytical and critical- thinking capabilities, strong communication skills, and the ability to lead a team effectively. You will play a pivotal role at Zenith as you will be responsible for executing and optimizing accounts receivable processes, maintaining accurate financial records, and analyzing AR data to accelerate collections. This role offers an exciting opportunity and tremendous growth opportunities by being part of a 3x Inc. 5000 fastest-growing company in America that is well-established and financially healthy. Responsibilities: * Accurate Invoicing & Billing: Ensure that all billing activities are accurate, timely, and compliant with company policies and client agreements. This includes generating, reviewing, and sending invoices. * Ownership of Financial Accuracy: Take full responsibility and accountability for all financial figures related to billing, including ensuring that no revenue is missed, and that all contracts, invoices, and financial records are accurate and free of discrepancies. Proactively identify, address, and resolve any missing dollars, contract issues, or discrepancies. * Financial Analysis & Reporting: Analyze billing data and prepare detailed financial reports. This includes identifying trends, discrepancies, and opportunities for improvement in billing processes. * Client Account Management: Serve as the primary point of contact for clients regarding billing issues, ensuring their queries are resolved promptly and professionally. * Compliance & Audit Support: Ensure compliance with relevant laws, regulations, and company policies. Prepare for and support internal and external audits by providing necessary documentation and explanations. * Process Improvement & Optimization: Continuously evaluate and improve billing processes to increase efficiency and reduce errors, including the implementation of new software or systems. * Dispute Resolution: Handle and resolve billing disputes in a timely and effective manner, working closely with clients, sales teams, and other departments to reach a satisfactory resolution. * Training & Mentoring: Train and mentor junior billing specialists or team members, sharing expertise and knowledge to improve team performance. * Accounts Receivable Management: Monitor and manage accounts receivable, ensuring that payments are received on time and outstanding balances are minimized. * Documentation & Record Keeping: Maintain accurate and up-to-date billing records, including contracts, agreements, and client communications, ensuring that all documentation is accessible and well-organized. * Revenue Recognition: Accurately record and recognize revenue in accordance with accounting standards, ensuring that revenue is booked correctly and in the appropriate periods. Requirements: * Bachelor's degree in finance, accounting, or a related field * Proven Experience: Minimum of 7 years (preferably 10+) of experience in billing, accounts receivable, or a related financial role, with a strong track record of accuracy and accountability. * Attention to Detail: Exceptional attention to detail, ensuring that all billing activities are accurate, and all financial figures are thoroughly reviewed and verified. * Ownership and Accountability: Demonstrated ability to take full ownership of the billing process, with a proactive approach to identifying and resolving discrepancies or missing funds. * Financial Analysis Skills: Strong analytical skills with experience in generating and interpreting financial reports, identifying trends, and making recommendations for improvement. * Client Management Expertise: Excellent communication and interpersonal skills, with experience in managing client accounts and resolving billing issues promptly and professionally. * Compliance Knowledge: In-depth knowledge of billing regulations, compliance standards, and audit requirements, with a history of ensuring adherence to all relevant laws and policies. * Process Improvement Mindset: Experience in evaluating and optimizing billing processes, including the implementation of new systems or technologies to increase efficiency. * Team Leadership: Experience in training and mentoring junior team members, with a commitment to fostering a collaborative and high-performing team environment. * Revenue Recognition: Expertise in accurately recording and recognizing revenue, ensuring compliance with accounting standards and correct financial reporting. * Advanced Software Proficiency: Proficient in billing and accounting software, as well as advanced Excel skills for financial analysis and reporting. * Self-Driven & Collaborative: Ability to handle and prioritize multiple tasks and work independently and collaboratively in a fast-paced environment. Compensation: $80,000 - $100,000/year + Benefits Technical Expertise and Problem-Solving 1. Can you walk us through your process for ensuring the accuracy of billing and invoicing? What steps do you take to prevent errors? 2. Describe a time when you identified a discrepancy in billing or revenue. How did you address it, and what was the outcome? 3. How do you approach revenue recognition? Can you provide an example of a complex scenario you've managed? 4. Have you ever implemented a new billing system or process improvement? What was your approach, and what were the results? Ownership and Accountability 5. Tell us about a time when you were held accountable for a significant financial discrepancy or issue. How did you handle it, and what did you learn from the experience? 6. How do you ensure that all contracts and billing agreements are accurately reflected in your financial reports? 7. Describe a situation where you had to take full ownership of a challenging billing project. What was your strategy for managing it? Compliance and Audit Preparedness 8. How do you stay updated on billing regulations and ensure compliance in your work? Can you describe a time when you prepared for an audit? 9. What steps do you take to ensure that your billing records are always audit-ready and compliant with regulations?