Overview There has never been a better time to bring your values and talents to the collaborative team at the Vermont Department of Taxes. The rewarding work we do supports this brave little state and helps shape its future. We work with proven, dynamic technologies to fund initiatives that preserve the environment, build vibrant communities, strengthen families, and so much more. Discover new opportunities, learn new skills, and solve problems with our dedicated and supportive team. The Department of Taxes' Compliance Division seeks a talented individual who wants to support public programs through the accurate and equitable collection of Vermont taxes. This position will be involved with the review of taxpayer records for compliance and provide education to taxpayers. Key responsibilities of this position include but are not limited to: * Oversees the quality of audit work and develops procedures to improve the quality of service to the taxpayers, while maintaining efficient and effective audit outcomes. Consults with pertinent department staff on the development of Department programs and procedures. * Responsible for assisting Tax Audit Section Assistant Chief, Compliance Audit Manager, as well as audit staff handling the more difficult cases/situations. Provides guidance on the more complex tax cases, researching difficult questions and provide concise answers. * Responsible for handling all personnel issues that arise with the staff, including interviewing, hiring, dealing with discipline issues, and preparing annual performance evaluations. Responsible for evaluating the training needs of the staff and developing in-service training programs and materials as needed. * Supervises audit staff administering audit programs. Develops and monitors workload, performance, and accomplishments of staff. Designs and implements internal control procedures related to audit programs and outcomes. Monitors and controls the daily workflow adjusting schedules to meet the section's deadlines. Prepares reports related to audit work outcomes and activities. * Acts as the Compliance Audit Manager in their absence. The ideal candidate will: * Be inquisitive, collaborative, digitally proficient and self-motivated * Have a desire to learn new skills and software used for tax administration * Excellent communication skills, including the ability to communicate challenging topics to individuals with varied backgrounds. * A desire to continue to learn and grow. This Montpelier based position offers access to telework, professional development opportunities, and a solid career ladder. Vermont State offers affordable and broad medical, leave, and retirement benefits. For additional information about employee satisfaction and benefits, please visit our website. About the Compliance Division The Compliance Division is responsible for promoting and ensuring Vermont taxpayer compliance, with a focus on early intervention, education, outreach, and fairness. We value service, integrity, and employee growth, as we aim to support Vermont communities effectively and efficiently. Our team includes auditors, tax examiners, analysts, tax collection officers, and support staff. Background Checks This position will primarily support the Department of Taxes. Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information. Background checks are required by the Internal Revenue Service and are authorized under Vermont law. 3 V.S.A. § 241. In accordance with VDT Standard Operating Procedure 2018-01, Background Investigations, Vermont and national criminal record checks will be conducted on all candidates. Candidates will have the right to withdraw their application before fingerprinting or a background check is conducted. We value diverse teams and are committed to creating a community of inclusion. Who May