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6 weeks ago

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Job Description

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It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

At NAVEX, we’re making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That’s a serious impact. The Learning Consultant Specialist creates innovative administrator and technical learning content for NAVEX customers and partners looking to build industry-related NAVEX software skills. In this role, you will focus on translating complex topics into engaging, digestible, and scalable educational experiences in a variety of delivery formats for a range of learner personas that use NAVEX One technology, services, and data products. You must be comfortable working autonomously as well as with SMEs and stakeholders and have a natural affinity for gaining deep expertise yourself. A successful candidate in this role brings a background in curriculum development for technical SaaS products and instructional design, system administrator, or software development skills. To be successful in this position, you will learn new skills at a quick pace to keep up with product enhancements and actively contribute to the ongoing innovation of our processes. We operate as an inclusive team and expect this role to collaboratively embrace our core values of doing the right thing, customer success, employee success, and speed. What you’ll do: Apply adult learning theory to the design of engaging training experiences and the development of associated learning assets. Use modern authoring tools to build, deploy, and update courses and written technical content in the appropriate formats. Work cross-functionally with SMEs and stakeholders to validate learning objectives, help needs, technical accuracy, and incorporate feedback. Develop a working knowledge of various capabilities of NAVEX products and underlying technologies with the aim of becoming an expert for one or more applications. Assist with the management of the Skilljar platform to organize and display training in the NAVEX Academy. Manage projects with accuracy, transparency, and a commitment to meeting deadlines. Provide solutions and innovation to training and enablement strategy and processes. What you’ll need: Bachelor’s degree or equivalent. Consistent track record of accountability in delivering quality projects on time. 1+ years’ experience designing, developing, and facilitating web-based training courses in a SaaS based environment. 2+ years’ experience in the software industry, preferably in a training, education, support or consulting role. Expertise using a variety of tools to create and publish interactive courseware (such as Articulate 360, TechSmith Camtasia, and learning management systems such as Skilljar). Experience writing administrator or technical learning content. Conceptual and intuitive understanding of how adults learn; accomplished presentation skills, including development and delivery. Excellent written, visual design, and verbal communication skills. Demonstrated ability to flexibly take on new challenges and pivot direction if needed. Comfort working within software as it relates to learning, testing, and documenting feature functionality. Excellent organizational and time management skills with the ability to prioritize and manage multiple tasks simultaneously and within deadlines. Ability to both collaborate and work independently in a high-performing team. Ability to drive results through your job competencies of learning technology, product training, and training development and facilitation. Ability to drive results through NAVEX core competencies of accountability, customer focus, drives results, and instills trust. Our side of the deal: We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals. Every team member is required to have a career plan in place, to be reviewed with their manager after six months in our team. The starting pay range for this role is $60,000+ per annum. Pay progression based on your performance. We’re committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX’s career page to find out more information. We’re an equal opportunity employer, including all disability and veteran status. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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