JOB ID: R-193009 LOCATION: US - Pennsylvania - Wilkes-Barre WORK LOCATION TYPE: On Site DATE POSTED: Jul. 22, 2024 CATEGORY: Supply Chain SALARY RANGE: 105,457.00 USD - 134,661.00 USD HOW MIGHT YOU DEFY IMAGINATION? You've worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission-to serve patients-drives all that we do. It is key to our becoming one of the world's leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role. Supply Chain Manager, Logistics Service Provider Management Onsite in Hazelton, PA Live What you will do Let's do this! Let's change the world! oversee the operations and governance of a key third-Party Logistics Service Provider (LSP) supporting the raw material distribution operations within the Amgen manufacturing network. You will be accountable for on-going operations oversight, compliance, cost management, cross functional project management, and governing the relationship with this key provider. This Manager ensures regulatory compliance for area of responsibility, and that all work is completed per cGMP, OSHA and all Amgen policies and regulations. Integral to this role will be the responsibility of reinforcing processes and relationships with Logistics Service Providers, Transportation Service Providers, and Amgen sites. Primary Responsibilities: * Lead the strategic partnership with the 3rd Party Logistics provider (3PL) serving as the primary liaison between Amgen manufacturing sites and the provider. * Develop and execute the on-site operations strategy in partnership with 3PL local leadership team, manufacturing sites, planning, and transportation. * Lead and monitor integration of SAP and LSP systems; prepare and present governance views: monthly dashboards, scorecards, KPIs and metrics sufficient to measure performance. * Lead/participate cross-functional work streams with 3PL, accounting, corporate systems planning, procurement, master data, pricing and contracting, quality, manufacturing network, supply chain, technical operations, and information systems. * Facilitate resolution of quality issues within the 3PL warehouse (e.g. damage, packaging list errors, temperature excursions). * Investigate and resolve all shipment and ERP exceptions, including incomplete shipments and quantity discrepancies, including quality record ownership. * Ongoing project management focused on continuous process improvement. * Provide and communicate inventory status updates and support advanced transactions requiring research and intra-department coordination and/or approvals. * Provide overall supply support to manufacturing network (e.g. troubleshooting, work priorities and assists with formulating corrective actions), to ensure the timely effective completion of tasks and alignment to company goals and objectives. * Support manufacturing by ensuring optimal raw material distribution and contractual performance of the 3PL. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is a self starter with these qualifications. Basic Qualifications: * High school diploma / GED and 10 years of supply chain experience OR * Associate's degree and 8 years of supply chain experience OR * Bachelor's degree and 4 years supply chain experience OR * Master's degree and 2 years of supply chain experience OR * Doctorate degree Preferred Qualifications: * Experience managing and/or operating 3rd party logistics service providers. * Ability to liaise/communicate optimally and easily with cross-functional teams and different cultures (excellent written and verbal communication skills). * Experience with ERP/WMS (preferably SAP). * Manage quality records related to LSP Operations (i.e., inventory, compliance, distribution, QMS). * Understanding of industry requirements (GMP, GDP). * Demonstrated success in Operational Excellence and major organizational change initiatives. * Understand and incorporate risk management strategy into overall supply chain strategy for delivery of product. * Self-leadership and motivation. * Strategic mindset. * Serves as a role model for Amgen Values. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates' professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: * Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. * A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan * Stock-based long-term incentives * Award-winning time-off plans and bi-annual company-wide shutdowns * Flexible work models, including remote work arrangements, where possible Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Apply Now