At Hyatt Centric Congress Avenue Austin, we believe in creating memorable guest experiences through exceptional service and genuine hospitality. We are seeking a dynamic and motivated Assistant Front Office Manager to join our team. In this key leadership role, you will assist in overseeing the day-to-day operations of the Front Office, ensuring the highest level of guest satisfaction while maintaining the operational efficiency of the department. You will work closely with the Front Office Manager to lead and mentor the front desk team, providing hands-on support, training, and development. This is a great opportunity for an energetic individual who is passionate about delivering outstanding guest service and is eager to contribute to a collaborative, guest-focused team. As a Hyatt Centric Austin colleague, you will enjoy the following benefits: * Free Parking or Commuter Stipend * Free Hyatt Hotel Stays * Deep discounts on stays for you and your family * Medical/Dental/Vision benefits after 30 days (full-time) * Generous Paid Time Off Plan * $1,000 educational reimbursement per year * Adoption Assistance * Fitness Center access * Thousands of additional discounts through partners such as Blue Apron, Hertz Rental Car, AT&T and many more! The Brand and Hotel You've arrived. Hyatt Centric is at the center of some of the most unique destinations-in the middle of the action, in the know and always on-hand to serve up insider knowledge, intriguing tidbits and great conversation over a well-crafted cocktail. We're a local home base, preparing our guests to explore the best our cities have to offer so they can go forth and discover! Hyatt Centric all started with a passion for sharing our favorite local spots and stories with our guests. This inspired us to create the perfect launch pad - a unique home base with everything our guests need and nothing they don't. Our target guests are the Savvy Explorers. Socially connected guests seeking shareable moments to inspire others. Hyatt Centric is built for savvy explorers who want to be tapped into what's hot, fresh and exciting wherever they are, especially if it's off the beaten path. They are smart with their money and look for good value where they can - preferring experiences that aren't padded with a bunch of extras they don't need. They are the influencers, the travel experts within their circles who everyone looks to for travel advice and tips. But they can't possibly know it all, so they rely on local recommendations from like- minded "savvy explorers" who can point them in the direction of interesting experiences that they can share with their social circle. Hyatt Centric Congress Avenue Austin features 246 guestrooms, 3,000 sq ft. of dedicated meeting space, along with two exciting F&B concepts including an 8th floor rooftop bar. Guestrooms feature floor-to-ceiling windows offering unmatched views of the Texas Capitol, UT Stadium, and growing Austin skyline. The 31st floor is the home of the Artist's Residence, a 1,400sq ft suite and event space with an outdoor terrace. The hotel's boho-chic residential design reflects Austin's rich history in music and arts, with the common areas showcasing diverse local artists and guestrooms featuring iconic images from the historic neighboring Paramount Theatre. * Experience working in full service hotel, preferably with Hyatt * Minimum 1 year of Rooms leadership experience required * A true desire to satisfy the needs of others in a fast-paced environment * Refined verbal and written communication skills * Ability to work a flexible schedule * Develop and implement strategies to enhance colleague engagement and satisfaction, fostering a positive work environment * Strong emotional intelligence and interpersonal skillset Hyatt is an Equal Employment Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity