Introduction Do you have the career opportunities as a(an) Lead Financial Coordinator you want with your current employer? We have an exciting opportunity for you to join HCA Florida North Florida Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare. Benefits HCA Florida North Florida Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: * Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. * Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. * Free counseling services and resources for emotional, physical and financial wellbeing * 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) * Employee Stock Purchase Plan with 10% off HCA Healthcare stock * Family support through fertility and family building benefits with Progyny and adoption assistance. * Referral services for child, elder and pet care, home and auto repair, event planning and more * Consumer discounts through Abenity and Consumer Discounts * Retirement readiness, rollover assistance services and preferred banking partnerships * Education assistance (tuition, student loan, certification support, dependent scholarships) * Colleague recognition program * Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) * Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location. Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Lead Financial Coordinator where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! Job Summary and Qualifications Position Summary: Responsible for taking a lead role among the financial coordinators, ensuring coordination of daily tasks, staff training, and in-services. Responsible for maintaining demographic and insurance information on all patients referred to Transplant Services as well as verifying insurance benefits and obtaining authorization for all outpatient and inpatient transplant services. Is the financial liaison between the transplant clinic and the patient/family, ensuring that prospective candidates for transplant are fully aware of their transplant insurance benefits. 1. Completely and accurately obtains/maintains transplant benefits and insurance verification on patients presenting for transplant services and/or organ failure services during all phases of transplant care and maintains information in transplant database, including accurate identification of guarantor for transplant and organ failure services. Consistently meets deadlines and turn around times to ensure that referrals are managed correctly and sent to clinic for scheduling in a timely manner. 2. Develops/maintains processes and procedures related to the financial coordinator role as it relates to the entire transplant experience in collaboration with the Administrative Director. 3. Is a resource and subject matter expert for the department regarding insurance verification for all types of organ transplants performed including any changes or updates with insurance plan/policies. Handles escalated insurance verifications for the department. 4. Coordinates the education/training of existing staff or new staff on financial verification and advisement. 5. Participates in the patient care conferences and patient tracking meetings and is prepared to discuss financial issues regarding transplant benefits or authorization on presented patients. 6. Accurately tracks incoming transplant and/or organ failure referrals on-line in database and is competent in running referral reports by referral source. Maintains information within the transplant database, including accurate identification of guarantor and contract information for transplant and organ failure services. 7. In collaboration with the social worker and/or case manager, serves as financial counselor ensuring that patients and/or their families fully understand their transplant benefits. 8. Audits daily tasks to ensure all patients are verified in a timely manner and all tasks are complete. 9. Able to cross-train others or be cross-trained in other functions to ensure satisfactory function of the Program. 10. Supports the mission and vision of the facility and demonstrates excellent customer service at all times. 11. Understands and is committed to helping the facility and its associated facilities achieve its goals. 12. Must learn and comply with System and facility safety policies and rules; must use appropriate safety equipment and procedures at all times; must immediately report all unsafe conditions to supervisors; must be familiar with all safety features of equipment, tools or materials encompassed by job duties; and must check with supervisors (prior to job performance) if there is a question as to the safe procedure to be used for any job function. 13. Adheres to the HCA Code of Conduct and demonstrates ethical behavior as expected by our patients, colleagues and the community. Understands the personal obligation to report any activity that appears to violate applicable laws, rules regulations or the Code of Conduct itself.. 14. Maintains confidentiality and HIPPA privacy laws during interactions with provider practices, patients, and caregivers. 15. Performs other related functions as assigned. EDUCATION REQUIRED AND/OR PREFERRED: * High school graduate or GED required. Associates preferred. EXPERIENCE REQUIRED OR PREFERRED: * 2 years experience in insurance verification/authorization or related field required. * Prior experience working within a "Transplant & Cellular Therapy (TCT) / Bone Marrow Transplant (BMT) / Blood and Marrow transplant program is highly SKILLS, KNOWLEDGE, AND ABILITIES: * Demonstrated skills in organization, verbal and written communications, customer service, math, analysis, reading, following instruction, basic computer usage. * Ability to multitask. * Works effectively with the care team and is promotes teamwork. HCA Florida North Florida Hospital is a 523-bed, full-service medical and surgical acute care center. For over 49 years, we have served North Central Florida. We offer comprehensive cardiovascular care, oncology, orthopedics, and neurosciences. We offer minimally-invasive laparoscopic and robotic surgery, weight loss surgery and treatment. Other services that we provide include women's health and wound therapy. We are fully accredited by the Joint Commission and certified as a Comprehensive Stroke Center. Our hospital has an Accredited Chest Pain Center by ACC (American College of Cardiology) and is designated as a Blue Distinction Center for Spine Surgery and Bariatric Surgery. We are committed to patient safety and quality of care. We have received the highest scores available in recognition of this commitment. HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Lead Financial Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.