Job Description Service Manager Purpose: The Service Manager is responsible for running an efficient and profitable service department. He/She will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales and profit objectives, and maintaining service records. Service Manager Duties and Responsibilities: * Forecast goals and objectives for the department and strive to meet them. * Strive for harmony and teamwork with all other departments. * Prepare and administer an annual operating budget for the service department. * Attend managers meetings as requested. * Understand, keep abreast of, and comply with federal, state and local regulations that affects service operations, such as hazardous waste disposal and OSHA right-to-know. * Hire, train, motivate, counsel, and monitor the performance of all service department staff. * Direct and schedule the activities of all department employees. * Provide technical assistance to employees as needed. * Conduct meetings with department employees to discuss activities and problems of mutual interest. * Monitor technicians; payroll records.