About Avaya Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to engage their customers and employees in ways that deliver the greatest business benefits. Avaya contact center and communications solutions help power immersive, personalized, and unforgettable customer experiences that drive business momentum. With the freedom to choose their journey, there's no limit to the experiences Avaya customers can create. The richness of Avaya's global team diversity is our greatest strength, and we are committed to being a workplace where authenticity and individuality are celebrated and different perspectives are embraced. Learn more at www.avaya.com. About The Opportunity What can you look forward to? As a Corporate Social Media Specialist, you will be a key player in crafting and sharing Avaya's brand story across the globe. We are seeking a creative and innovative thinker who can produce captivating content and engage with our online community. Your role will involve not only creating and managing content but also contributing to the strategic direction of our social media efforts. This position offers the opportunity to shape how we connect with our audiences and build lasting relationships. What you'll do: * Create compelling content: Develop engaging, thought-provoking content for Avaya's social media channels, including posts, graphics, and videos, that align with our brand voice and resonate with our audience. * Manage community interactions: Actively engage with followers, respond to comments and messages, and build positive relationships within our online communities. * Support strategic initiatives: Assist in the development and execution of the social media content calendar, ensuring alignment with broader marketing and corporate strategies. * Bring innovative ideas: Monitor social media trends, identify opportunities for engagement, and propose creative approaches to enhance our content and interactions. * Collaborate across teams: Work with marketing, communications, and other internal teams to ensure cohesive messaging and support campaign objectives. * Analyze performance: Use social media analytics tools to measure the effectiveness of content, generate insights, and recommend improvements. * Contribute to campaign success: Support the execution of social media campaigns and initiatives, helping to amplify Avaya's message and reach. How the position fits within the organization: You'll report into the Corporate Communications team, which includes global corporate communications, public relations, thought leadership and social media. Within our team, you will work closely with Avaya marketing teams such as Internal Communications, Sales and Partner Communications, Executive Communications, Public Relations and Influencer Relations, and our Solutions Marketing, Campaigns/Demand Gen and Events teams. About You What makes you a great fit? * Experience: 2-5 years in social media management, preferred organic and paid experience, with a proven track record of developing and executing innovative strategies. * Education: A bachelor's degree in Marketing, Communications, or a related field -OR- related years of experience in a relevant industry. * Creative and innovative: Passion for storytelling and a talent for creating visually compelling content that captures attention. * Strong communicator: Excellent writing and editing skills, with the ability to craft clear, engaging messages for diverse audiences. * Technically savvy: Familiarity with social media platforms (e.g., LinkedIn, X, Facebook, Instagram) and content creation tools. Basic understanding of SEO and social media advertising. * Analytical mindset: Ability to interpret data, analyze social media metrics, and apply insights to improve content strategies and engagement. * Proactive and adaptable: Eager to take initiative, propose new ideas, and adapt to changing circumstances. * Team-oriented: Collaborative spirit with strong interpersonal skills, comfortable working with cross-functional teams to achieve shared goals. * Organized and detail-oriented: Ability to manage multiple projects simultaneously, meet deadlines, and maintain high standards for quality. Compensation The pay range for this opportunity is from $76,700 to $103,600 + performance-related bonus + benefits This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that aligns with individual and company performance. Actual salaries will vary and are based on factors such as a candidate's qualifications, skills, competencies, and location. If your expectations fall outside of this range, but you are interested in this position we'd love to hear from you! Humans, not 'bots' screen your application, so please still consider applying and take the opportunity to explain your reason for applying in the relevant section on your application and include a cover letter to give us more insight into why you are interested, alongside attaching your up-to-date resume of course. Please also register for email notifications here so that you can be among the first to be informed of any new roles matching your search criteria. Our Benefits include: * Well-Being We provide comprehensive health insurance plans that include medical, dental and vision for you and your family, in many countries. We also provide wellness and employee assistance programs. * Recharge & Refuel We work in a dynamic environment, and we recognize the need for you to take a break and recharge. We encourage employees to use our generous time-off policy on a regular basis. * Continuous Learning Grow your skills with access to on-demand platforms and enhance your diversity lens by participating in a program that fully funds you for a cultural immersion in another country. * Growth & Development A feedback loop is important as you grow in your role and career. We schedule frequent check-ins with you and your leaders to help you identify your path to success. * Giving Back We recognize Avayans for their time and effort spent impacting causes within their communities. And we host an annual, company-wide Month of Giving. Experience 3 - 6 Years of Experience Education Bachelor degree or equivalent experience EQUAL OPPORTUNITIES & PRIVACY STATEMENT Avaya is an Equal Opportunity employer and a U.S. Federal Contractor. Our commitment to equality is a core value of Avaya. All qualified applicants and employees receive equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected characteristic. In general, positions at Avaya require the ability to communicate and use office technology effectively. Physical requirements may vary by assigned work location. This job brief/description is subject to change. Nothing in this job description restricts Avaya right to alter the duties and responsibilities of this position at any time for any reason. You may also review the Avaya Global Privacy Policy (accessible at https://www.avaya.com/en/privacy/policy/) and applicable Privacy Statement relevant to this job posting (accessible at https://www.avaya.com/en/documents/info-applicants.pdf).