WHO WE ARE As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. TOTAL REWARDS Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more. Expected salary range of $82,800 to $92,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). PRIMARY PURPOSE OF POSITION The Senior Commercial Account Specialist is tasked with nurturing and expanding relationships with commercial clients, delivering exceptional customer service, analyzing data to pinpoint improvement opportunities, and partnering with internal teams to execute effective solutions. PRIMARY DUTIES & ACCOUNTABILITIES • Manage a portfolio of commercial accounts, ensuring high levels of customer satisfaction. • Analyze customer data to identify areas for improvement and develop strategies to address them. • Proactively communicate with customers, building strong and lasting relationships. • Collaborate with internal teams, including sales, product development, and customer service to ensure all customer needs are met. • Develop new business opportunities by identifying potential clients and developing relationships to increase revenue. • Develop and maintain accurate account records and reports, using company CRM software. • Manage an administrative group that is responsible for supporting the commercial service team to help maintain high customer service levels. MINIMUM QUALIFICATIONS • Bachelor's degree or equivalent work experience. • 5+ years of experience in sales or account management, preferably in a commercial setting. • Excellent communication and people skills. • Strong analytical and critical thinking skills. • Ability to understand customer needs and requirements. • Experience with CRM software. • Ability to work as part of a team and independently. • Ability to lead and motivate a team, manage conflicts, and make strategic decisions.