DSHS ALTSA Social Service Specialist 5 We're seeking to hire Social Service Specialist Supervisors on our Tacoma & Vancouver team. These opportunities are located in the Tacoma & Vancouver Home and Community Services Offices (HCS). In this role, you'll work with clients in home and residential settings and support the ALTSA mission to transform lives by promoting choice, independence, and safety through innovative services. This role functions independently as a first-line supervisor of a unit of Social Services Specialist 3. You will be responsible for motivating staff, monitoring workflow, training staff, and ensuring the team is providing the best customer service possible, honoring client choice, and providing long-term care services.    This is a hybrid teleworking opportunity, in office hour requirements are based on business needs. Pierce County employees are eligible to receive an Orca Card for transportation needs. Some of what you'll be doing: * Attract, hire, train, support, and evaluate staff on performance and adherence to applicable laws, policies, and procedures * Set expectations for the performance of unit staff and prepare written performance evaluations * Ensures equitable work distribution within the unit * Conduct monthly staff, case, and multidisciplinary meetings  * Respond to client concerns, legislative inquiries, and questions from providers; mediate resolutions  * Conduct ongoing reviews of worker case records ensuring complete and accurate documentation of case activity * Prepare written and oral reports, documentation, and forms for program areas supervised * Analyze available information and various reports needed to develop and track performance measures and outcomes in order to equitably distribute workload, correct errors, and identify trends Who should apply? Professionals who can understand and apply medical terminology specifically related to aging and long-term clients and one of the following: * A Master's degree* in criminal justice, social services, human services, behavioral sciences, or an allied field and four years of paid social service experience equivalent to a Social Service Specialist 2 * Or, a Bachelor's degree in criminal justice, social services, human services, behavioral sciences, or an allied field, and six years of paid social service experience equivalent to a Social Service Specialist 2 * Or, one year of experience as a Social Service Specialist 4 * Or, two years as a Social Service Specialist 3 * Or, four years as a Social Service Specialist 2 * A two-year Master's degree in the indicated fields that included a practicum may substitute for 1 year of paid social service experience. Interested? Please submit the following: * Three current professional references * Letter of interest/cover letter * Current chronological resume Who we are Watch this video to learn more about how our staff makes a difference in transforming lives.  Interested?  Apply today! Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's mission that you bring equity, anti-racism, and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.  Questions? Please contact saleen.hernandez@dshs.wa.gov and reference 10294. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.   Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.    E-Verify is a registered trademark of the U.S. Department of Homeland Security" on your website and on printed materials.