JOB SUMMARY: The Volunteer Coordinator is responsible for planning, coordinating, and managing all volunteer program activities in the organization. Qualifications REQUIRED EDUCATION & EXPERIENCE: College degree or equivalent experience in human services preferred Must have two (2) years of experience in a health care setting Hospice and/or volunteer experience preferred Must be at least 18 years of age REQUIRED KNOWLEDGE, SKILLS & ABILITIES: Must demonstrate the ability to supervise, coordinate, and evaluate volunteer services Must understand hospice philosophy Must possess the ability to organize and develop volunteer hospice personnel for both patient and organizational needs Must possess the ability to manage a group of individuals providing volunteer time and who will be considered employees OTHER REQUIREMENTS: Must be flexible in work hours Must demonstrate the willingness to maintain a comprehensive working knowledge regarding information systems and applicable software programs ESSENTIAL JOB FUNCTIONS: Develop and maintain volunteer training and orientation program Recruit, educate, and select volunteers from at least three (3) recruitment sessions a year Establish a need for volunteer services with the patient and family/caregiver and entire hospice team Supervise and evaluate volunteers in a timely and appropriate manner Maintain monthly statistics and current personnel files Reevaluate volunteer program, as necessary Coordinate support/education meetings Attend interdisciplinary group meetings Provide information to individuals and community groups about hospice volunteer services Participate as needed in the budget preparation for program development Actively participate in quality assessment performance improvement teams and activities Accept and perform other related duties and responsibilities WORK ENVIRONMENT: Must comply with company policies, procedures and processes in addition to Hospice and Homecare rules and regulations Must be dependable and flexible in work schedule Must comply with harassment and discrimination policies Must foster good working relationships Must be a licensed driver with licensed automobile that is insured in accordance with organization/state requirements and is in good working order Must be willing to submit to a criminal background check as well as a drug/alcohol screening upon hire and periodically thereafter PHYSICAL ENVIRONMENT: May be required to stand and sit for long periods Must be able to hear and see with or without aid Must be able to read and follow instructions as required