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apree health
Whole Health Coach
Posted
3 weeks 5 days ago

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Job Description

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Health Coach - Onsite Position Summary: The Whole Health Coach is an integrated member of the clinical care team and works collaboratively with diverse patient populations to engage them in their health and well-being. The coach co-creates individualized action plans with each patient to support them in achieving their personal health goals. They are responsible for facilitating the end-to-end process of coaching for both individuals and groups, in-person, and/or over the phone. Position Qualifications/Essential Functions: Individual Health Coaching * Provide tailored one-on-one 30-minute health coaching sessions to individuals around their stated health goals, both in-person and telephonically/virtually. * Co-create action plans and SMART goals to meet the patient's stated health goals. Monitor the patient's progress related to their established goals and provide accountability. * Support patient's in completing goals within established coaching term * Understand the patient's health conditions related to the coaching engagement, leveraging expertise from the clinical care team as needed. * Provide patients with community resources or information about their employee benefit plan as needed. * Maintain accurate and up-to-date documentation of all patient encounters in EMR. * Outreach calls, including follow-up on patient engagement. Outreach and Health Promotion * Manage a patient caseload * Participate in scheduled outreach endeavors such as biometric screening events, employee health fairs, workshops, and on-site coaching. * Facilitate group health coaching programs to increase engagement with the patient population. * Continually work with the clinic team to gather community resources available to serve the needs of the clinic population. Clinical Care Team Collaboration * Collaborate with the clinical care team and patient to understand patient health goals * Act as a leader in the clinical care team in the areas of coaching and behavior change. * Active role in supporting care team in achieving clinic performance guarantees and closing patient care gaps * Prepares for, attends and participates in team meetings and huddle(s) Additional * Report to appropriate authority figures in cases of abuse, neglect, or imminent danger. * Must be able to work flexible hours * Participate in medical site's efforts to comply with organizational quality improvement guidelines and pertinent government regulations including OSHA and CLIA. * Works with their clients according to the NBHWC Code of Ethics and Vera Whole Health Coach Scope of Practice. * Cross-train in other clinic workflows, such as but not limited to answering phones, scheduling, greeting patients and checking in patients for appointments to support team and clinic flow * Ability to correctly perform vital signs and screening tools that are appropriate within the Whole Health Coach scope and accurately record data * Must be able to commute to onsite events as needed * Perform other duties as assigned Additional Qualifications Preferred: * Ability to be creative and innovative in a fast-paced environment with a lot of ambiguity and constant change. * Experience working in EMR systems preferred, Nextgen a plus. * Experience with Google Workspace. * Bilingual Spanish/English preferred Education/Experience: * Minimum 1 year of coaching experience. * Training in coaching competencies, theories, and methodologies. * Knowledge of the Transtheoretical Model, Appreciative Inquiry, and Motivational Interviewing preferred. * Practiced understanding of the differences between coaching, health education, and behavioral health. * National Board-Certified Health and Wellness Coach (NBC-HWC) within the first 18 months of employment. * As part of the interview process, a 20-30 minute audio recorded coaching session must be submitted via Dropbox or FreeConferenceCall.com within 4 days of your completed phone interview with the recruiter. Demonstrated Attributes: * Demonstrate an understanding of and commitment to The Vera Way by practicing its key components of mindfulness, continuous learning, a coach approach, innovation, adaptability, and resilience with all members of Vera's staff, clients and patients. * Excellent verbal and written communication skills. * Time management skills and ability to manage time effectively during 30-minute coaching sessions and between sessions. * Team player with strong interpersonal skills and ability to build effective working relationships throughout all levels of the organization. * Ability to connect and empathize with a wide range of diverse populations. * Comfortable speaking in front of groups. * Strong group facilitation skills a plus. Employee Health Requirements: * Documentation of Hep B vaccination or proof of immunity (titer). * Documentation of proof of a negative TB test in the last 90 days before start-date. * We require CPR certification (BLS) pre-hire and ongoing * Documentation of annual influenza and COVID-19 vaccinations in compliance with company policy Compensation: $24.00/hr. - $32.50/hr. & bonus eligible (national average, premium markets may vary)

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