apree health
Whole Health CoachPosted
3 weeks 5 days ago
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Job Description
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Health Coach - Onsite
Position Summary:
The Whole Health Coach is an integrated member of the clinical care team and works collaboratively with diverse patient populations to engage them in their health and well-being. The coach co-creates individualized action plans with each patient to support them in achieving their personal health goals. They are responsible for facilitating the end-to-end process of coaching for both individuals and groups, in-person, and/or over the phone.
Position Qualifications/Essential Functions:
Individual Health Coaching
* Provide tailored one-on-one 30-minute health coaching sessions to individuals around their stated health goals, both in-person and telephonically/virtually.
* Co-create action plans and SMART goals to meet the patient's stated health goals. Monitor the patient's progress related to their established goals and provide accountability.
* Support patient's in completing goals within established coaching term
* Understand the patient's health conditions related to the coaching engagement, leveraging expertise from the clinical care team as needed.
* Provide patients with community resources or information about their employee benefit plan as needed.
* Maintain accurate and up-to-date documentation of all patient encounters in EMR.
* Outreach calls, including follow-up on patient engagement.
Outreach and Health Promotion
* Manage a patient caseload
* Participate in scheduled outreach endeavors such as biometric screening events, employee health fairs, workshops, and on-site coaching.
* Facilitate group health coaching programs to increase engagement with the patient population.
* Continually work with the clinic team to gather community resources available to serve the needs of the clinic population.
Clinical Care Team Collaboration
* Collaborate with the clinical care team and patient to understand patient health goals
* Act as a leader in the clinical care team in the areas of coaching and behavior change.
* Active role in supporting care team in achieving clinic performance guarantees and closing patient care gaps
* Prepares for, attends and participates in team meetings and huddle(s)
Additional
* Report to appropriate authority figures in cases of abuse, neglect, or imminent danger.
* Must be able to work flexible hours
* Participate in medical site's efforts to comply with organizational quality improvement guidelines and pertinent government regulations including OSHA and CLIA.
* Works with their clients according to the NBHWC Code of Ethics and Vera Whole Health Coach Scope of Practice.
* Cross-train in other clinic workflows, such as but not limited to answering phones, scheduling, greeting patients and checking in patients for appointments to support team and clinic flow
* Ability to correctly perform vital signs and screening tools that are appropriate within the Whole Health Coach scope and accurately record data
* Must be able to commute to onsite events as needed
* Perform other duties as assigned
Additional Qualifications Preferred:
* Ability to be creative and innovative in a fast-paced environment with a lot of ambiguity and constant change.
* Experience working in EMR systems preferred, Nextgen a plus.
* Experience with Google Workspace.
* Bilingual Spanish/English preferred
Education/Experience:
* Minimum 1 year of coaching experience.
* Training in coaching competencies, theories, and methodologies.
* Knowledge of the Transtheoretical Model, Appreciative Inquiry, and Motivational Interviewing preferred.
* Practiced understanding of the differences between coaching, health education, and behavioral health.
* National Board-Certified Health and Wellness Coach (NBC-HWC) within the first 18 months of employment.
* As part of the interview process, a 20-30 minute audio recorded coaching session must be submitted via Dropbox or FreeConferenceCall.com within 4 days of your completed phone interview with the recruiter.
Demonstrated Attributes:
* Demonstrate an understanding of and commitment to The Vera Way by practicing its key components of mindfulness, continuous learning, a coach approach, innovation, adaptability, and resilience with all members of Vera's staff, clients and patients.
* Excellent verbal and written communication skills.
* Time management skills and ability to manage time effectively during 30-minute coaching sessions and between sessions.
* Team player with strong interpersonal skills and ability to build effective working relationships throughout all levels of the organization.
* Ability to connect and empathize with a wide range of diverse populations.
* Comfortable speaking in front of groups.
* Strong group facilitation skills a plus.
Employee Health Requirements:
* Documentation of Hep B vaccination or proof of immunity (titer).
* Documentation of proof of a negative TB test in the last 90 days before start-date.
* We require CPR certification (BLS) pre-hire and ongoing
* Documentation of annual influenza and COVID-19 vaccinations in compliance with company policy
Compensation: $24.00/hr. - $32.50/hr. & bonus eligible (national average, premium markets may vary)
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