Benefits: * Company car * Employee discounts * Opportunity for advancement Floor Coverings International is the #1 mobile flooring company in North America. With over 150 locations across the United States and Canada, our unique shop-at-home model allows customers to get perfect new floors without leaving their home. Our 350,000+ customers give us an average of 4.7 star rating. An Office Manager with Floor Coverings International is key to the growth and expansion of the local franchise. A successful Office Manager will allow for more estimates to be written, lead the scheduling and oversee the installation of projects, assist with marketing efforts etc. Job Details & Perks: * Sales Call experience required * Training provided * Full-time * Company van for work appointments (insurance and gas covered by company) Key Responsibilities: Marketing & Customer Relations * Promptly and properly schedule all leads to appointments for sales team. * Follow up on open proposals as needed. * Support and participate in home shows. * Support local marketing efforts as needed. * Keep show room and office organized and presentable. * Assist in development, management & delivery of local marketing tactics. * Resolve customer conflicts. Financials * Complete job costing reports within 24 hours of completing an installation. * Track, prepare and manage timely payment and invoices of business related expense. Production * Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders. * Order all product needed for jobs accurately and follow up on delivery. * Pick and delivery materials to job sites when needed * Schedule the job to meet the schedule of customer and installers. * Communicate with installers and customer on start dates and times. * Update the customer with ongoing details of installation and job progress. * Discuss and obtain written permission for any changes in contracted work. * Confirm scope of work and compensation with installers prior to start of job. * Update InspireNet daily with status of job and upcoming schedule. Continuous Improvement * Attend weekly meeting with Franchise Owner at scheduled time. * Submit GS&R Prep form weekly via email. * Work weekly and monthly to meet goals. * Be available to attend training seminars at owner's discretion. * Make decisions and act in accordance with Floor Coverings Internationals core values and mission. Qualifications: * Strong communication skills, particularly over the phone. * Organized, detail oriented, and able to multi-task. * Able to work independently without supervision.