Join Forbes' 2024 Best Employer for Diversity! Active Property & Casualty or Personal Lines license required This position doesn't provide training to obtain a license. Please make sure you have an active Property & Casualty or Personal Lines license before applying. If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressive's insurance agent position. In this work-from-home role, you'll focus on building relationships with customers through high-volume inbound calls - no cold calling, no commission! You'll assist customers with their unique needs, educate them about coverage options, and offer available products tailored to their needs. Bring your active Personal Lines or Property & Casualty license, and we'll provide the technology and systems to make the sales process easy, so you can focus on the customer. Join our Customer Care team at Progressive and utilize your customer service, communication, and organizational skills to grow your career. This is a remote position; preferred candidates live within the state of Iowa. Bilingual Spanish/English positions are also available. Must-have qualifications * Active Personal Lines or Property & Casualty license * A minimum of two years relevant work experience. * {OR} A minimum of two years post-secondary education Bilingual Spanish/English candidates are encouraged to apply: Fluent in Spanish and English (speak and read) Training starts February 2025 Schedule: This is a full-time position. Most schedules will include a combination of weekdays, one weekend day, and evening hours after the completion of training Work from home office requirements * Designated workspace free from noise and other distractions * High-speed internet at your expense unless otherwise required by law * Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection) * All Progressive hardware you receive needs to be connected to a surge protector Compensation * $21.50/hour * Gainshare annual cash incentive payment to 8% - 16% (depending on position) of your eligible earnings based on company performance * An additional 10% when you work evening or weekend hours * Performance-based rewards * Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role Benefits * 401(k) with dollar-for-dollar company match up to 6% * Medical, dental & vision, including free preventative care * Wellness & mental health programs * Health care flexible spending accounts, health savings accounts, & life insurance * Paid time off, including volunteer time off * Paid & unpaid sick leave where applicable, as well as short & long-term disability * Parental & family leave; military leave & pay * Diverse, inclusive & welcoming culture with Employee Resource Groups * Career development & tuition assistance Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/