The Role: This role will be responsible for the strategic vision for the company's standardization of our billing and collection processes while working alongside operations in an enterprise-wide integration of our Salesforce and NetSuite systems and process improvements. This is a working manager role that is both highly visible and requires the candidate to roll up his/her sleeves to help the team accomplish their deliverables. The successful candidate will possess a focus on results and be a highly process-oriented individual who can scale and lead a best-in-class team. This includes excellent leadership capabilities, proven business partnering and outstanding communication skills with the ability to effectively present to and engage with a wide range of audiences both within and outside of finance and Company. Responsibilities: * Play a leadership role in the integration of billing and collections systems, including working with consultants and internal stakeholders to assess current systems and processes, gathering and documenting business requirements and needs, advising on and managing implementation timelines and processes, and ensuring ongoing robust communication and coordination of needs and deliverables. * Oversee and manage the end-to-end billing process, ensuring accuracy, compliance and efficiency in all billing activities * Utilize Salesforce and Netsuite to manage customer accounts, invoicing and financial reporting. Ensure seamless integration and functionality between these systems. * Establish relevant key performance indicators (KPIs) for the billing and collection teams and ensure delivery and continuous improvements thereon * Apply working knowledge of revenue recognition rules of ASC 606 - Revenue Recognition to SAAS contracts and other relevant accounting pronouncements to ensure that billing and collection processes reflect these accounting considerations * Reconcile customer accounts and payments to ensure for accuracy and participate in the Month-end close process * Address and resolve billing inquiries and disputes from customers promptly and professionally. * Handle escalations, and work in the capacity of player/coach as needed * Identify areas for process improvement and implement best practices to enhance the billing workflow, reduce errors and increase efficiency. * Coach, train, and develop a team while managing the workflow and prioritization of projects and ensuring on-time execution and completion. * Provide a positive approach to change with an attention to detail. * Provide world-class customer service to internal and external customers. * Communicate with Operations to inform and educate on process, system, and accounting policies. Requirements: * Bachelor's Degree in Accounting, Finance, or Business-related field * Minimum 10 years of relevant experience in billing and collection functions * Experience with international (North and Latin America, Europe, Asia) billing and collection operations and managing teams in these geographies * Experience with NetSuite (must have) and Salesforce (highly desirable) * Experience leading a team * Strong work ethic, sense of urgency, accountability, and integrity * Detail oriented, well organized, and flexible * Ability to multi-task and thrive in a fast paced, evolving organization * Excellent analytical skills * Advanced skills in Microsoft Excel * Excellent oral and written communication * Ability to work independently with minimum supervision and complete assignments with short deadlines * Location: Eastern Time Zone North America Benefits: * Competitive salary commensurate with experience and qualifications. * A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings. * 401K savings program with company match. * A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential. * Highly autonomous and entrepreneurial environment. * Annual recurring WFH allowance for you to purchase items you need for your home office. * Ongoing support for learning development so you can master your craft. * Work with the hardware you're most comfortable with (Windows or Mac). * Diverse and inclusive workplace where we all learn from each other. Company Description As the industry-leading provider of document software development (SDK) technology powering everything from traditional desktop software to innovative web and mobile applications, at Apryse we are committed to delivering cutting-edge technology solutions that empower our clients to achieve their goals. With a broad international portfolio of combined companies, products, and leading technologies, we are actively changing the way the world works with documents to make work better and life simpler. Customers like IBM, Autodesk, DocuSign, Boeing, Microsoft (and many more!) come to us to realize their web and mobile strategies for document management, editing, and collaboration as the #1-ranked commercial document SDK of choice for companies worldwide. As a result, you can find our document technology in thousands of solutions, including those of household names, used by millions across virtually every industry. Our XODO app alone has 25M unique installs -- and counting -- and the highest ratings among PDF productivity apps on the largest online app marketplaces. Ready to join our team? If you are interested in helping Apryse deliver on its commitments and taking your career to the next level, we invite you to apply online now. Additionally, we view the above section as a guide, not a checklist. We welcome diverse and non-traditional backgrounds and encourage you to apply even if you do not have every requirement listed. The compensation for this position is commensurate upon experience, with a range between $100,000.00-$120,000.00 USD in on target earnings. We are committed to a work environment that is inclusive to all and free of discrimination. It is our policy to be an equal opportunity employer without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran status, citizenship status or any other factors prohibited by law. Apryse will provide reasonable accommodations for qualified individuals.