We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Job Description Summary: This position provides face-to-face interaction with patients and/or their families regarding point-of-service collections, financial assistance programs, Medicaid eligibility and qualifications. This position is face-to-face for patient direct inquiries/concerns regarding account balances, financial assistance, insurance information, payment arrangements and any other non-clinical related questions. Minimum Qualifications: High School or GED (Required) 3 to 5 years of equivalent Experience . Work requires the analytical skills to read and understand instructions, and strong decision making skills. Work requires good organizational skills and ability to prioritize tasks. Work requires ability to visit patient rooms and walk 6 hours per day. Work requires communication skills (verbal written. telephone) necessary to explain policies or procedures, relay patients needs to appropriate personnel, or otherwise communicate with others in situations requiring sensitivity and tact. Work requires basic computer typing skills. Work requires the ability to follow the work of other staff members. Work requires understanding of basic office machines (photocopies, fax, phone) Work Shift: Day Scheduled Weekly Hours : 40 Department Financial Counselors Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment