Summary The position description number for this position is 108430. The position has no promotion potential. The position is accountable to the Out-Processing Supervisor. The incumbent for this position will work a flexitime work schedule. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. This is a non-supervisory, bargaining unit position. Learn more about this agency Help Overview * Reviewing applications * Open & closing dates 07/01/2024 to 07/15/2024 * Salary $68,405 - $88,926 per year * Pay scale & grade GS 09 * Help Location 2 vacancies in the following location: * Washington, DC 2 vacancies * Remote job No * Telework eligible Yes-as determined by the agency policy. * Relocation expenses reimbursed No * Appointment type Permanent - Position * Work schedule Full-time - Flexitime. * Service Excepted * Promotion potential 09 * Job family (Series) 1411 Library Technician * Supervisory status No * Security clearance Other * Drug test No * Announcement number VAR002726 * Control number 798085700 Help This job is open to * Internal to an agency Current federal employees of this agency. Clarification from the agency INTERNAL EMPLOYEES - CONSIDERATION UNDER THIS VACANCY ANNOUNCEMENT IS LIMITED TO THE PERMANENT AND INDEFINITE STAFF OF THE LIBRARY OF CONGRESS. TEMPORARY NOT-TO-EXCEED (NTE) AND INDEFINITE NOT-TO-EXCEED (NTE) EMPLOYEES ARE ELIGIBLE TO APPLY. (EMPLOYEES MUST MAINTAIN ELIGIBILITY AT THE TIME OF SELECTION.) Help Duties The United States Copyright Office, located within the Library of Congress and under the direction of the Register of Copyrights, administers the Copyright Law, advises Congress and government agencies on legal and policy matters; provides international representation on copyright issues; administers the national copyright registration system; provides collections materials to the Library through voluntary registration and mandatory deposit programs; records documents relating to copyright chain of title; administers statutory license provisions of the law, including collecting and distributing royalties; maintains the world's largest database of copyright public records; and, provides information and reference services to the public. The Receipt Analysis and Control Division is responsible for the intake and initial processing of service requests and other requests arriving by mail, processing of fees, maintenance of deposit accounts, and out-processing of completed requests. In-processing staff creates the service request tracking record(s) in the system, scanning certain materials and marking and tagging deposits, placing scanned materials in temporary storage and forwarding unscanned materials for further processing. Out-Processing staff manages incomplete and/or damaged filings, in-process requests, printing and mailing certificates and other outgoing correspondence. While performing daily activities, the incumbent is responsible for ensuring proper handling and security of agency materials. Duties of the position require the incumbent to lift and carry items weighing up to 50 pounds, occasional lifting and carrying of heavier materials, and pushing mail cages and tubs weighing up to 300 pounds on a recurring basis. Handles routine general mail packages and unidentifiable packages referred by lower-level technicians. Reviews incomplete packages in ICHA, examines contents, and identifies missing materials. Must be able to recognize characteristics and identifiers for all materials indicating the required contents for various types of packages. Must also be able to recognize and understand various data elements in record fields to link and match records. Addresses the most difficult special search requests to determine if submitters included service request numbers or correspondence numbers as a part of the packages, or if a corresponding record exists. Places deposits in incomplete storage and adds any alerts or service request notes, if missing items are not found. After final waiting period, retrieves all packages from system queue that remain incomplete. Searches system to determine if missing items have been received and links electronic records. Determines if deposits were included with the incomplete packages. Closes the service request if deposits were not included. Retrieves deposits from incomplete holding area if deposit included, and determines disposition depending on publication status. Links deposits to electronic records. Performs in-depth searching in system to see if remaining items have arrived after the stated waiting period, and takes appropriate actions. Performs complex physical searches and retrieval to locate and obtain materials anywhere in the Copyright Office, the Library collections, or processing areas. Provides information and advice to management on trends, bottlenecks, problems or other conditions which affect the incumbents' area of responsibility. Compiles statistics for Division work flow reports and prepares the portions of the report that apply to section operations. Replies to the most complex status and processing inquiry requests by drafting original correspondence, or responds by telephone or email. Drafts letters requiring original wording and translates information into terms understandable by others. Coordinates requests and performs complex automated and physical searches to gather information for reply correspondence. Promptly processes claims requiring special handling; Congressional, White House, Senate inquiries, and the Librarian's requests. Resolves the most difficult special search requests requiring an expert knowledge in the intricacies of the Copyright Offices online records and retrieval tools. Other duties as assigned. Help Requirements Conditions of Employment Conditions of Employment Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. The work is moderately physical and requires regular and recurring walking, bending, stretching, standing, lifting and carrying of objects of moderate weight (sometimes 50 pounds or more) with occasional lifting and carrying of heavier materials. Also, involves pushing heavy book trucks and hampers of materials that may weigh over 300 pounds. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Ability to communicate and interact collaboratively with others. Knowledge of information retrieval principles as applied to copyright reference and search services. Ability to utilize information systems. Ability to communicate in writing. Ability to plan, organize, and execute work. Knowledge of library or copyright process and procedures. Ability to communicate effectively other than in writing. Additional information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. A "Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk () in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection. PHYSICAL REQUIREMENT: After an offer of employment has been made and before commencement of duties, the selectee MUST be physically qualified by the Library's Health Office. A physical examination is required every three (3) years to perform the work of the position. For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section 8.5, at: Merit Selection Plan You may preview questions for this vacancy. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent). Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position. You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps. Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress. Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions. Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements. Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement. (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement. (2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS. IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date. Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED. Agency contact information Customer Service Center Phone 202-707-5620 Fax 000-000-0000 Email JobHelp@loc.gov Address LIBRARY OF CONGRESS 101 Independence Avenue S.E. LM-107 Washington, District of Columbia 20540 United States Learn more about this agency Next steps Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled. * Fair and Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request Help Required Documents Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent). Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. Help How to Apply Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position. You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps. Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress. Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions. Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements. Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly. Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement. (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement. (2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS. IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date. Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement. If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED. Read more Agency contact information Customer Service Center Phone 202-707-5620 Fax 000-000-0000 Email JobHelp@loc.gov Address LIBRARY OF CONGRESS 101 Independence Avenue S.E. LM-107 Washington, District of Columbia 20540 United States Learn more about this agency Next steps Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled. Read more Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. * Criminal history inquiries * Equal Employment Opportunity (EEO) Policy * Financial suitability * New employee probationary period * Privacy Act * Reasonable accommodation policy * Selective Service * Signature and false statements * Social security number request This job announcement has closed Print Help Overview * Reviewing applications * Open & closing dates 07/01/2024 to 07/15/2024 * Salary $68,405 - $88,926 per year * Pay scale & grade GS 09 * Location 2 vacancies in the following location: * Washington, DC 2 vacancies * Remote job No * Telework eligible Yes-as determined by the agency policy. * Relocation expenses reimbursed No * Appointment type Permanent - Position * Work schedule Full-time - Flexitime. * Service Excepted * Promotion potential 09 * Job family (Series) 1411 Library Technician * Supervisory status No * Security clearance Other * Drug test No * Announcement number VAR002726 * Control number 798085700 This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/798085700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.