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Job Description

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_Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ Summary The Application Developer IV will support all phases of the Agile software development lifecycle; including but not limited to gathering and analyzing user requirements, developing and testing code, responding to outages, and creating application system models. Essential Functions + Design and develop enterprise-level software programs. + Maintain and recommend software improvements to ensure strong functionality and optimization. + Test the application using various testing strategies like Unit Testing, Integration Testing, System Testing, and Smoke Testing to ensure everything works before handing off build to the QA Team. Support defect resolution from user and QA testing. + Provide 24x7 on-call support for Severity 1 issues, per duty roster with a root-cause/corrective action mindset. Manage Service Level Agreements (SLAs) for Severity 2 and 3 support tickets. + Work with Product Owner to groom backlogs and provide capability. + Strong knowledge in .net, SQL, and Azure solutions. + Knowledge of Service Fabric. Additional Responsibilities + Develop, document, and maintain technical specifications and design documentation; including but not limited to solution diagrams, flowcharts, checklists, migration plans, and core solution documentation for posterity. + Provide comprehensive support to internal customers and peers to achieve resolution to outstanding problems and/or issues. + Monitor application health by establishing dashboards and alerts. + Performs other duties as assigned. + Ability to lay out solutions in manner that both business and IT can follow. Skills and Abilities + Ability to collect information, detect patterns, brainstorm, interpret data, integrate new information, and theorize to problem solve and make decisions + Have a command of computer languages to write and update computer programs, including the ability to debug and test programs + Ability to be comfortable and effective with issues that lack clarity, structure or certainty + Strong verbal and written communication skills + Ability to document and maintain technical specifications + Possess a high degree of initiative Qualifications + Bachelor's degree required in Computer Engineering or related field + Master's degree preferred in Computer Science or related field + Three (3) years or more Transportation Management and/or Distribution Management Technology preferred + Seven (7) years or more Software Development required Travel: 1-10% DOT Regulated: No Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington: Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant's skills; prior relevant experience; certain degrees or certifications, etc. The salary for this position ranges from $100,000.00 to $110,000.00. Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan Job Category: Application Development, Delivery & Support Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. _Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)\_ Current Employees: If you are a current employee at Ryder (not a Contractor or temporary employee through a staffing agency), please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. \#wd

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