ESSENTIAL FUNCTIONS: * Conduct group and/or family sessions, under supervision, as scheduled and documents as required. * Co-facilitate assigned group or family sessions and assist with modifying problem behaviors. * May be responsible for initial assessments, as well as follow up assessments for patients. * May prepare individual treatment plan for each assigned patient. * Ensure all documentation regarding patient care, treatment and incidents is completed timely and in a clear, concise manner. * May act as a liaison between referral sources and patients. * Provide crisis intervention to patients, as needed. * May plan for aftercare for assigned patients. * May act as a liaison with insurance carriers, as requested. * May provide case management duties for patients, ensuring individualized quality care. * Evaluate the need of the patient and determine if referrals to other programs or facilities is needed. * Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: * High School diploma or equivalent required. Bachelor's degree in social or health services field preferred. * Licensure or certification for counseling, as required by the state in which the facility operates; OR state license or certification eligible within the timeframe designated by the facility. * CPR and de-escalation/restraint certification required (training offered onsite). * Teamwork and Excellent Customer Service BENEFITS: * Free onsite employee fitness center * Free meals * Employee Discount program * Employee Fun events * Salary increases for obtaining education degrees, professional certification and/or licensure (based on program of study/ field of certification and licensure) * License/Certification renewal and CEU reimbursement For the 3rd consecutive year, Newsweek magazine has ranked Wilmington Treatment Center as one of the best Addiction Treatment Center in North Carolina. We are North Carolina's premier substance abuse recovery hospital and rehabilitation center located in the beachside community of Wilmington, NC. What began as a 22 bed hospital on one campus in 1984 has grown into a 260 bed hospital spanning 3 campuses - and we are still growing! We are a team of professionals dedicated to helping our patients begin their recovery from the disease of addiction. Even though we are growing, we still maintain that feeling of a close-knit community. We offer a fantastic comprehensive benefit package, a great team of co-workers as well as the opportunity to make a difference in the lives of those we serve.