Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Position Summary UndeUnder general supervision from the General Manager, Event Managers plan and coordinate multiple events managing every aspect of their assigned events from advance planning, during the event and including post event follow-up. Event Managers coordinate the work of facility of facility event staff and serve as a liaison between facility users and facility staff, service providers, public safety agencies and event attendees. This role will pay a yearly salary of $60,000 to $70,000. Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays). This position will remain open until November 20, 2024 About the Venue A first-of-its-kind venue located in Palm Beach Gardens on the campus of Palm Beach State College, SoFi Center will measure nearly 250,000 square feet. A purpose built arena designed specifically for TGL, the SoFi Center will be home to 6 professional teams and each of the TGL presented by SoFi golf matches. Responsibilities * Communicate and meet with facility customers in advance of events and assist in determining event needs * Provide information, direction and leadership to operations and support staff including sub-contractors of housekeeping, set-up, utilities, telecommunications, maintenance, parking and event staff * Integrate facility events with exclusive and outside service contractors including food & beverage, audio/visual, decorators, etc. * Prepare pre-event cost estimates for facility customers * Prepare written details and requirements for each event; prepare floor plans and ensure compliance with applicable fire, building, and safety codes; communicate changes before and during events. * Develop event staffing plans for assigned events; submit requests for additional medical, police, fire and security staff; supervise event staff during events * Serve as a facility representative at events; facilitate pre and post-event walk through to assess facility condition; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints * Prepare written evaluations of assigned events; calculate, prepare, and submit summary billing statements * Answer questions and provide information to facility customers; conduct facility tours as needed * As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate * Routinely serve as Manager on Duty * Provide responsible staff assistance to the General Manager * Perform other duties as required Qualifications * 3-5 years of event driven responsibility. * Operational characteristics of event management * Customer Service practices * Crowd management and control techniques * Fire and public safety regulations * Basic understanding of food service practices * Basic understanding of A/V equipment and systems * Terminology used in entertainment and convention settings * Relevant federal, state, and local regulations * Budget preparation and control * Principles of supervision and training * Facility License Agreements * Must be proficient with use of Microsoft Applications: Word, Excel, Outlook and Access * Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.