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First National Bank Texas
Card Fraud Sr. Process Specialist
Posted
2 weeks 1 day ago

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Job Description

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* Investigate, resolve and report suspected fraudulent activity initiated via ATM and/or debit card transactions * Monitor alert/fraud reports from Pulse, Direct, MasterCard, and Fair Isaac and complete all necessary analysis to determine required action * Investigate and research accounts in question for possible fraudulent transactions * Contact account holders to verify identity and questionable transactions * Maintain and reissue ATM and/or debit cards * Update Pulse Prism and Safe Reporting systems * Review incoming EFT credits within approval limit * Review incoming car rentals * Other duties as assigned Physical Requirements: * Must be able to remain in a sitting stationary position for extended periods of time * Constantly operate a computer and other office machinery FCBI is an equal opportunity employer.

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