Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team! We provide our employees with the following tools and resources to be successful: * Training * Tuition assistance * Employee stock purchase plan * Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!) * 401(k) with match * Competitive wages * Paid time off * 10 paid holidays * Work schedule: M-F, day shift Our Construction Equipment Group is seeking a full-time Product Support Manager to report to our Williamsburg, MI location. The responsibilities of the position consist of, but are not limited to: * Supervise the operations of the Service and parts department * Drive business to meet forecasted goals while adding growth * P&L for Parts and Service Departments. * Oversee Parts Inventory * Drive business to meet forecasted goals while adding growth * Foster a positive customer and employee relations atmosphere * Review work orders, invoicing and customer quotes * Responsible for condition of service vehicles and facility * Performs other duties as assigned * Consistent, regular, and reliable attendance including some Saturday's * Incorporate Alta's Guiding Principles into daily activities Qualifications: * 4-6 years of relevant experience * Good mechanical aptitude * Strong negotiation, selling and customer service skills * Possess excellent verbal and written communication skills * Must have valid driver's license, clean driving record and automobile insurance. * Computer programs: Word processing, spreadsheet, accounting, and equipment manufacturing technical software * Language skills: Intermediate - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. * Mathematical skills: Intermediate - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. * Reasoning ability: High - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Physical Demands/Work Environment: * Physical/Sensory Functions: Regularly will sit; Frequently will stand, walk, climb or balance; Occasionally will use hands, reach with hands and arms, stoop, kneel, crouch or crawl, talk/hear, taste/smell. * Vision: No special vision requirements. * Lift and/or Move Functions: Regularly will lift (up to) 25 pounds; Frequently will lift 26 to 50 pounds * Work Environment: Regularly will work near moving mechanical parts; Frequently will be exposed to fumes or airborne particles, wet or humid conditions (non-weather), work in high precarious places; Occasionally will work in outdoor weather conditions, around toxic or caustic chemicals About Alta: Culture is Job #1. Alta Equipment Group prides itself in living by our Guiding Principles: Invest in the Best, Passion for Excellence, Customers for Life, Mutual Respect and One Team. More than an equipment company, Alta is an innovator of solutions, delivering diverse products and unrivaled support centered on building lasting customer relationships. If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. At Alta Equipment Group, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place USA", our employees across North America are committed to excellence. It's the Alta way. So, let's start the conversation. Click the link to apply and begin the journey of a lifetime. What We Look For: At Alta Equipment Group, we are looking for candidates who are a cultural fit with our organization and understand that every task and job goes toward fostering customers for life. Along with that, a great attitude that embraces mutual respect and delivering a consistent high energy level that exudes a passion for excellence. Also, we are searching for a skill set that has a high aptitude for the position with a continual focus on investing in one's profession through additional training and learning. Other Opportunities at Alta: Please visit our careers page at altg.jobs to view other openings that may be of interest to you! Alta Equipment Group is an equal opportunity employer. This means we do not discriminate on account of age, race, religion, color, sex, national origin, ancestry, citizenship, height, weight, marital status, familial status, disability, genetic information, military status, veteran status, misdemeanor arrest record, or membership in any other classification protected under applicable law. If you believe the Company has violated its equal employment opportunity policy in any way, please contact recruiting@altg.com immediately! Other details * Pay Type Salary Apply Now * Williamsburg, MI 49690, USA