Position Details Position Information Position Title Computer Support Technician, Duncan School of Law Department ADMINISTRATIVE COMPUTING Position Category Staff Full Time Job Description The Computer Support Technician is responsible for maintaining, troubleshooting and repairing computer hardware, classroom technology, access control and any network related problems. Install new hardware, software upgrades and patches, network and phone cabling as required. Organizes Student Technical Assistants and works with other computer support staff as necessary to support technology. This position will has nonstandard work hours to meet the service needs of the LMU community. Required Qualifications Associate degree in computer science or related field and two years repair and networking experience or any equivalent combination of education and/or experience from which comparable knowledge, skills, and abilities have been derived. Preferred Qualifications Knowledge of college policies and procedures affecting assigned work, knowledge of current information technology, knowledge of troubleshooting techniques and methods, related to equipment, knowledge of computer hardware and software, maintaining and troubleshooting computer hardware and software skills, skill in assisting users with problem determination and resolution, establishing and maintaining effective working relationships with other department staff, faculty, students and the public, & skills in presenting ideas and concepts orally and in writing. Physical Demands Campus Duncan School of Law Job Duty Job Duty promote the mission of Lincoln Memorial University to all faculty, staff, students and to the community at large; Job Duty promote effective working relationships among faculty, staff, and students; Job Duty participate on university committees; Job Duty installs new equipment and software and upgrades as needed; Job Duty maintains, troubleshoots, and repairs computer hardware and software to assist users; Job Duty troubleshoots network problems; Job Duty isolates problems; Job Duty performs repairs; Job Duty installs and terminates cables for network connectivity; Job Duty tests cables and other equipment as needed; Job Duty configures computers and peripheral hardware to established specifications; Job Duty makes adjustments to specifications as needed by users; Job Duty ensures appropriate phone connectivity is available as needed; Job Duty installs and configures network printers; Job Duty connects users to network; Job Duty completes or assists in the completion of required institutional and program accreditation reports and other reports necessary for the operation and advancement of the University; Job Duty performs other duties as assigned Posting Detail Information Posting Number S03935P Job Open Date 09/27/2024 Job Close Date Open Until Filled Yes Special Instructions Summary About the Institution Lincoln Memorial University is a values-based learning community dedicated to providing educational experiences in the liberal arts and professional studies. The main campus is located in Harrogate, Tennessee. For more information about employment opportunities, contact the Office of Human Resources at 423-869-7112 or humanresources@lmunet.edu