Burnham WGB is a team of talented and dedicated risk consultants uniquely equipped to solve the biggest challenges facing your organization. Our expert advisors thoroughly assess your business and situation to develop creative, comprehensive, and cost-effective solutions that are uniquely yours. Over 35 years, the innovative programs and bottom-line results we've secured for our clients has earned us an unparalleled reputation for partner loyalty and longevity. We provide a complete range of commercial insurance products and services including loss control and claims consulting, risk management, and personal insurance to successful individuals and families. We are proud to have been named one of Orange County's "Best Places to Work" by the Orange County Business Journal. We are also annually recognized by Insurance Journal as one of the "Top 100 Independent Insurance Agencies." The Client Service Analyst, Commercial Risk works closely with Client Service Specialists and Client Managers to help deliver ad hoc and renewal outputs (Certificates of Insurance and Auto ID Cards) to our clients and certificate holders on a timely and accurate manner. Job Description Position Summary: The Client Service Analyst, Commercial Risk works closely with Client Service Specialists and Client Managers to help deliver ad hoc and renewal outputs (Certificates of Insurance and Auto ID Cards) to our clients and certificate holders on a timely and accurate manner. Principal Responsibilities: * Monitors the CRMG Certificate Inbox. * Monitors the CRMG Renewal Outputs Inbox. * Prepares and processes insurance certificates and auto identification cards. * Prints and mails renewal insurance certificates and auto identification cards. * Codes Unrouted mail and assigns accordingly. * Records data in appropriate firm software programs. * Completes special projects as assigned. Looks for opportunities to improve the firm, business segments and processes. Brings issues and discrepancies to the attention of appropriate leadership. * Education, Experience, Skills and Abilities Requirements: A current state P&C license, as required by the State Department of Insurance to service clients or be willing and able to obtain required licenses within the first 90 days of employment. * A detail orientation and strong analytical, research and problem-solving skills. • Strong verbal and written communications skills. Moderate to advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook and the ability to learn any other appropriate insurance company and firm software systems. Able to prioritize multiple tasks. Must demonstrate core values, exuding behavior aligned with the firms' culture. quired of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodations to applicants and colleagues who need them for medical or religious reasons The starting pay is $20.67 - 32.00 USD hourly. Salary is negotiable upon time of offer. Click here for some insight into our culture!