Organization: PAMF-Palo Alto Medical Foundation MPD Position Overview: General duties: Provides a variety of routine and specialized clerical and administrative duties in support of an ancillary unit. Executes a variety of clerical duties, prioritizes information and requests in a timely manner. Gains confidence and cooperation from staff, physicians, other healthcare providers, and patients. Adheres to all local/state/federal regulations codes, policies, and procedures to ensure privacy and safety. Specialized duties: Focuses on topics/tasks related to hearing healthcare including hearing aids, hearing aid accessories, assistive listening devices, patient education, auditory rehabilitation, and community outreach. PLEASE NOTE THIS IS A LIMITED TERM/FULLY BENEFITTED POSITION Job Description: DEPARTMENT REQUIRED CERTIFICATIONS AND LICENSURES: BLS-Basic Life Support Healthcare Provider TYPICAL EXPERIENCE: 2 years recent relevant experience, including at least 1 year of experience working hands-on with hearing aid technology and the hard-of-hearing. SKILLS AND KNOWLEDGE: General knowledge of various medical terminology, procedures, views, and equipment. Specific knowledge related to hearing healthcare, hearing aids, and auditory rehabilitation. Written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other personnel. Well-developed administrative, time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. Basic knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook), electronic health records (EHR), EPIC, and related information systems. Interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form. Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines. Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment w interruptions. Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options. Exercise sound judgment. Ensure the privacy of each patient's protected health information (PHI). Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives. Job Shift: Days Schedule: Full Time Shift Hours: 8 Days of the Week: Monday - Friday Weekend Requirements: None Benefits: Yes Unions: No This position is work from home eligible. Position Status: Non-Exempt Weekly Hours: 40 Employee Status: Limited Term (Fixed Term) Number of Openings: 1 Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. Pay Range is $32.71 to $40.86 / hour The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.