Position Title: Special Collections Assistant Job Group: Merit Required Minimum Qualifications: * Two years of library work experience, or A combination of related work experience, undergraduate education, and/or post-high school library training totaling three years. Preferred Qualifications: Customer service experience in an academic library setting Ability to organize and prioritize multiple tasks in customer facing role Demonstrates knowledge of Iowa State University history and traditions, and Iowa history Demonstrated commitment to creating a welcoming environment and contributing to a collaborative working and learning environment Job Description: Job Summary The Iowa State University Library is seeking user-focused professional applicants for Library Assistant II to join a team of enthusiastic and collaborative archivists in the Special Collections and University Archives (SCUA). Home to Iowa State University's rare books, manuscripts, archival, and historic media collections, The Special Collections & University Archives (SCUA) is committed to the University's land grant mission to serve Iowans and the wider world by making these materials publicly available. The Special Collections Assistant (Library Assistant II) position plays a significant role in upholding these values by holding regularly scheduled shifts at the public service desk in SCUA's reading room. As the main point of access to SCUA's collections, the reading room allows researchers to interact with unique and rare materials. This position welcomes visitors and assists them in how to use finding aids and assist in identifying primary source materials, and properly handling materials. Through observation of collection usage in the Reading Room, they protect the collections from mishandling, mistreatment, and theft. Additionally, this position is responsible for fulfilling all duplication requests submitted in person, through mail, and electronically. SCUA provides scans of its materials to researchers for reference purposes and to be used in publications and digital copies from its media collections for film and television productions. Included in this work will be gathering page counts and estimating costs on requests. Knowledge, Skills, and Abilities * In-depth knowledge of unit's routines, functions, policies, procedures, and forms. * Ability to communicate effectively with staff and library users, orally and in writing. * Knowledge of library terminology and academic and bibliographic vocabulary. * Basic skill in utilizing a computer, software, online systems, and conventional office equipment. * Ability to respond to a variety of queries from library users and staff requiring judgment in the application of unit policies. * Ability to accurately follow and interpret oral and written instruction and exercise judgment in its application. * Ability to organize and prioritize multiple tasks. * Ability to exercise functional supervision over employees. Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship. Appointment Type: Regular Number of Months Employed Per Year: 12 Month Work Period Time Type: Full time Pay Grade: 08 Application Instructions: To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: * Retirement benefits including defined benefit and defined contribution plans * Generous vacation, holiday and sick time and leave plans * Onsite childcare (Ames, Iowa) * Life insurance and long-term disability * Flexible Spending Accounts * Various voluntary benefits and discounts * Employee Assistance Program * Wellbeing program Original Posting Date: July 15, 2024 Posting Close Date: July 24, 2024 Job Requisition Number: R14994